Sourcing Specialist (BPO)

The Role The Sourcing Specialist  will be an integral part of our Sourcing team.

This role involves identifying and attracting top talent across the United States, Philippines and Latin America (LTAM).

The ideal candidate will leverage their proven expertise in strategic sourcing, market intelligence, and relationship-building to support our clients' diverse talent acquisition needs.

About Us PartnerHero is now Crescendo  — a stronger, bolder force in customer experience.

Crescendo represents growth, momentum, and transformation.

By bringing together PartnerHero’s world-class outsourcing expertise and Crescendo’s innovation in customer experience and operations, we’re setting a new global standard.

We deliver  Augmented AI  — the powerful combination of agentic AI and real human expertise — giving our partners scalable, 24 / 7 support in any language without compromising quality or empathy.At Crescendo, we don’t just connect talent with opportunity — we elevate businesses and people worldwide.

Our integrated technology, global reach, and people-first culture empower teams to thrive and partners to grow faster.

What You’ll Do : Develop and execute innovative sourcing strategies to identify top talent across various industries within the US and LTAM.

Utilize advanced sourcing techniques including Boolean searches, social media recruiting, networking, and direct outreach.

Maintain a robust pipeline of qualified candidates for current and future job openings.

Build and maintain a network of potential candidates through proactive market mapping and talent pooling.

Utilize multiple channels such as job boards, social media, networking events, and direct outreach to identify and engage potential candidates.

Communicate effectively with internal and external stakeholders to provide regular updates on sourcing progress and market insights.

Stay updated on regional employment trends, compensation practices, and competitive intelligence.

Tailor sourcing strategies to align with regional nuances and cultural expectations.

Ensure all sourcing activities are compliant with relevant employment laws and regulations.

Prepare regular reports on sourcing activities, candidate pipelines, and market insights.

What We Expect From You : 3-5 years in n talent sourcing, with a significant portion of that experience focused on the US and LTAM markets.  Proficiency in HR technology systems such as JazzHR, Workday, Jobvite, or other ATS.

Experience working in an RPO or staffing agency environment is highly desirable..

Strong sourcing skills, including expertise in using LinkedIn Recruiter, job boards, and other sourcing tools.

Excellent communication and interpersonal skills, with the ability to build relationships with candidates and stakeholders at all levels..

Has the sense of urgency Good organizational skills.

Ability to work under minimal supervision.

What You’ll Get In Return : Full-time employment Competitive compensation based on experience Attractive benefits package based on location Access to free posture-based fitness workouts from home Paid Sabbatical Leave Training opportunities provided by PartnerHero and outside entities 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development Company Culture Is At Our Core Core values give our work intention and our culture its edge.

They’re the standards we hold for ourselves, our partners, and each other.

Care for others : Empathy is a key driver.

When people thrive, so does the mission.

Embrace growth : Curiosity fuels progress.

Take bold risks, sharpen your edge, go forward.

Manifest trust : Trust is our currency.

Earn it daily, protect it fiercely, and let it fuel what’s next.

Take ownership : Bold choices with integrity at the core—that’s how impact lasts.

Be humble : Humility opens the door to better ideas.

Hear others, lift others, keep learning.

Crescendo is proud to be an equal-opportunity workplace.

We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together.

We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.

If you require assistance or accommodations to participate in the job application or interview process, please contact careers@crescendo.ai .

PRIVACY NOTICE Crescendo is committed to ensuring your privacy and the protection of your personal data.

By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.

To understand more about Crescendo’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center here .

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