HRIS Anaylst

Job Description

Set-up and Location :  WFH

Work Schedule : 8 : 00 AM-5 : 00 PM (EST) | 8 : 00 PM- 5 : 00 AM (PH Time)

Employment Type :  Full-time

Ready to do work that actually excites you?

The HRIS Analyst will serve as a technical lead and subject matter expert (SME) for the UKG Pro system, supporting client's HR Operations team. This role is responsible for building and maintaining advanced reporting, improving system workflows, automating HR processes, and ensuring data and system integrity across multiple platforms. This role requires technical fluency, systems-thinking, and the ability to write and troubleshoot reporting code.

What You'll do

You’ll be the kind of person who :

• Design, build, and maintain automated workflows within UKG that support the end-to-end employee lifecycle (onboarding, job changes, terminations, leave processes, etc.).
• Identify opportunities to eliminate manual work through automation, templates, and advanced configurations.
• Partner with HR Ops to enhance user experience and ensure workflow scalability across all subsidiaries.
• Build and maintain complex reports using UKG Business Intelligence, Cognos, or BI Composer.
• Develop interactive dashboards for HR metrics, compliance, headcount tracking, time-to-fill, leave tracking, and benefits utilization.
• Translate business needs into reporting solutions and deliver insights that support data-driven decisions.
• Support file feeds to external vendors (benefits carriers, 401k, HSA, etc.), troubleshoot failed file transmissions, and proactively flag issues.
• Support UKG module configurations, including security roles, onboarding templates, benefit plans, workflows, and custom fields.
• Partner with HR leadership to test and implement new UKG features and releases, performing impact assessments.
• Maintain up-to-date system documentation, SOPs, user guides, and reference materials for internal HR use.
• Act as the go-to technical subject matter expert for the HRIS, troubleshooting system issues and responding to inquiries related to data, workflows, and user permissions.
• Provide input on system enhancements, testing scripts, and process improvement ideas during internal projects.
• Serve as liaison between HR, Payroll, and IT to ensure cross-functional alignment and seamless data flow

Requirements

What You Bring

We’re looking for someone who :

Benefits

Why You’ll Love Working Here :

Requirements

Job Qualifications : We are looking for a full-time tier 1 helpdesk support tech with strong communication skills and work ethic Minimum 2+ years in a Tier 1 Help Desk role in an MSP environment, ideally from the US Knowledge of Microsoft Office suite, Office 365 and Microsoft desktop operating systems Experience in Unify, RMM Syncro, and RMM Acronis is a plus Experience with basic network concepts (LAN / WAN / VPN), basic “Cloud” concepts and exposure to phone systems Bachelor’s degree in IT, Computer Science, or a related field preferred. Experience in Windows, Microsoft 365, and Common business apps is a MUST Phenomenal Customer Service experience is a MUST Certifications like CompTIA A+ or ITIL are a plus Linux and Active Directory experience is a plus Committed to excellent customer service and building strong client relationships. Proven ability to analyze and solve technical issues efficiently. Clear communication of technical info to non-technical clients. Collaborate effectively within a team and across departments.