Job Description
The Retail Store Manager will oversee Assistant Retail Store Managers in daily store operations to ensure sales and operational objectives are met while delivering a premium customer experience. This role plays a key part in driving sales performance, ensuring store operational compliance, and maintaining high standards in visual merchandising, inventory management, and customer service. The Retail Store Manager acts as a leader on the sales floor, providing guidance to the Retail Sales Experts, assisting in store-level reporting, and ensuring partner program execution.
Minimum Qualifications
- Bachelor’s degree (or equivalent experience)
 - Fluent in English, both written and spoken
 - Professional appearance with excellent sales presentation skills and ability to build strong customer relationships
 - Strong interpersonal and communication skills; able to convey complex messages in a clear, simple manner
 - Team-oriented, pleasant, and service-minded attitude
 - Demonstrated track record of achieving and exceeding sales targets; results-driven
 - Highly motivated by challenges and collaborative in approach
 - Strong analytical and problem-solving abilities
 - Proficient in inventory management and retail sales processes
 - Passion for continuous learning and adherence to company’s Sales Guidance
 - Basic proficiency in Microsoft Office applications
 - Flexibility to work varied schedules, including weekends and holidays
 - Prior sales experience required
 - Previous experience in retail sales, customer service, or customer relations strongly preferred
 - Experience working with premium FMCG or retail brands is an advantage