Talent.com
This job offer is not available in your country.
Head of Strategic Communications and Client Marketing

Head of Strategic Communications and Client Marketing

Emapta GlobalImus, Cavite, Philippines
8 days ago
Job description

Head of Strategic Communications and Client Marketing

Built for Growth. Backed by Heart. Driven by You.

Emapta is more than just a workplace—it's where your career finds meaning. We partner with leading global brands to bring opportunities closer to exceptional talent. Our people-first approach means you get the tools, support, and culture you need to thrive. From flexible work setups to world-class teams, we're building a future where every Filipino professional can shine on an international stage—without leaving the country. With us, you don’t just grow, you grow with purpose, with passion, and with a team that celebrates your journey every step of the way.

Job Description

As the Head of Strategic Communications and Client Marketing , you'll design and drive client communication strategies, oversee online reputation management, create powerful case studies and testimonials, and build strong client engagement initiatives. This role is your chance to lead high-impact narratives in a global outsourcing environment.

Job Overview

Employment type : Full-time

Shift : Flexible shift

Work setup : Permanent WFH

  • Competitive Salary Package
  • Permanent WFH arrangement
  • HMO coverage with free dependent upon regularization
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
  • Free 24 / 7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Mentorship and exposure to global leaders and teams
  • Diverse and supportive work environment

The Qualifications We Seek

Experience

  • 10+ years in client communications, customer marketing, or B2B content roles.
  • Experience communicating with global clients, preferably in outsourcing, SaaS, or tech-enabled services.
  • Prior experience managing review site strategy, case studies, or reference programs is strongly preferred.
  • Skills

  • Outstanding writing, storytelling, and stakeholder management skills
  • Project management skills and the ability to juggle multiple stakeholders across global time zones.
  • Strong interpersonal skills for client interviews, feedback loops, and content collaboration.
  • Tools & Tech

  • Familiarity with platforms like Microsoft 365, HubSpot, Salesforce, and project management tools (e.g., Monday.com, Asana).
  • Experience using review platforms (Clutch, G2, Glassdoor) and knowledge of their impact on B2B brand reputation.
  • Your Daily Tasks

  • Design and manage client communication programs.
  • Collaborate with Marketing, Sales, Client Experience, and Product teams to communicate key updates including product enhancements, process improvements, and new tools or technologies.
  • Lead development of client case studies, including interviews, approvals, and content production.
  • Manage the client reference and testimonial database to support Sales and Marketing efforts.
  • Secure and manage client consents for marketing use across owned and third-party channels.
  • Oversee Emapta's presence on review platforms (e.g., Clutch, G2, Glassdoor, Google Business).
  • Develop and manage processes to collect client reviews, respond to feedback, and maintain a high brand reputation.
  • Track sentiment, flag trends, and proactively support online brand positioning in the outsourcing category.
  • Community Building & Client Engagement

  • Contribute to the creation of a global client community experience through curated content, forums, events, or reference programs.
  • Support initiatives that build trust, transparency, and value through ongoing client communications.
  • Why We Stand Out Among the Rest!

    Join Emapta, recognized as one of the Top 20 Dream Companies for Filipinos in 2024. With a 50 / 50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

    Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day—whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

    At Emapta, you're not just joining a company—you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

    "We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."

    #EmaptaEra

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Marketing
  • Industries

  • Outsourcing and Offshoring Consulting
  • #J-18808-Ljbffr

    Create a job alert for this search

    Strategic And Client • Imus, Cavite, Philippines

    Related jobs
    • Promoted
    Marketing Partnerships Head - Leading Omnichannel Platform

    Marketing Partnerships Head - Leading Omnichannel Platform

    Michael PageTaguig, Metro Manila, Philippines
    Be part of a startup team and grow the local market.The team is dedicated and driven, united by a mission to support small and medium-sized enterprises through digital innovation.The organization p...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Operation & Strategy

    Head of Operation & Strategy

    Cermati.comMuntinlupa, Metro Manila, Philippines
    Formulate business strategy with others in the executive team.Design policies that align with overall strategy.Implement efficient processes and standards. Coordinate operation team and find ways to...Show moreLast updated: 11 days ago
    • Promoted
    Partnership & Marketing Director

    Partnership & Marketing Director

    Tutor Me LA LLCCavite City, Cavite, Philippines
    We are seeking a School Partnership Director in charge of generating strategic business relationships and expanding existing business partnerships. The position will work with US public and non-publ...Show moreLast updated: 5 days ago
    • Promoted
    Head of Product Marketing (Appliance)

    Head of Product Marketing (Appliance)

    Michael PageMuntinlupa, Metro Manila, Philippines
    Competitive salary and benefits.Philippines, serving both residential and commercial markets.Product Strategy & Portfolio Management. Develop product roadmaps and value propositions.Optimize product...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Head of Digital

    Head of Digital

    Skyrocket StudiosParañaque, Metro Manila, Philippines
    Lead and manage the Digital team, which includes Digital Analysts specializing in Social Media, Influencer Marketing, Search, SEO, and Direct Marketing. Ensure seamless collaboration between digital...Show moreLast updated: 16 hours ago
    • Promoted
    Head of Strategic Communications and Client Marketing

    Head of Strategic Communications and Client Marketing

    Emapta GlobalValenzuela, Metro Manila, Philippines
    Head of Strategic Communications and Client Marketing.Emapta is more than just a workplace—it's where your career finds meaning. We partner with leading global brands to bring opportunities closer t...Show moreLast updated: 7 days ago
    • Promoted
    Head of Marketing Services - IPVMC

    Head of Marketing Services - IPVMC

    VisaMakati, Metro Manila, Philippines
    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...Show moreLast updated: 7 days ago
    • Promoted
    Head of Finance - Telos Media

    Head of Finance - Telos Media

    Telos MediaImus, Cavite, Philippines
    From established hits like SolarBalls (1.M+ subscribers, 12 languages, hundreds of millions of views, merchandise success, and now expanding onto streaming platforms), to our new but rapidly growin...Show moreLast updated: 13 days ago
    • Promoted
    WFH Head of HR & Marketing

    WFH Head of HR & Marketing

    Brunt WorkParañaque, Metro Manila, Philippines
    Our client is a fast-growing, medium-sized organisation seeking a dynamic.This hybrid role combines deep HR expertise (with Australian experience, including working with unions and navigating compl...Show moreLast updated: 5 days ago
    • Promoted
    Head of HR & Marketing

    Head of HR & Marketing

    BruntWorkDasmariñas, Cavite, Philippines
    Shape People & Brand—Lead HR and Marketing at the Same Time.Rarely do you find someone who can master both.If navigating Australian HR law feels as natural as driving a bold marketing campaign, thi...Show moreLast updated: 4 days ago
    • Promoted
    Head of Strategic Communications and Client Marketing | WFH

    Head of Strategic Communications and Client Marketing | WFH

    EmaptaPasig, Metro Manila, Philippines
    Emapta is more than just a workplace-it's where your career finds meaning.We partner with leading global brands to bring opportunities closer to exceptional talent. Our people-first approach means y...Show moreLast updated: 11 days ago
    • Promoted
    Head of Marketing Services – IPVMC

    Head of Marketing Services – IPVMC

    VisaMakati, Metro Manila, Philippines
    Visa Makati, National Capital Region, Philippines.Head of Marketing Services – IPVMC.Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely be...Show moreLast updated: 4 days ago
    • Promoted
    Head of Digital Marketing- Remote PH

    Head of Digital Marketing- Remote PH

    Curran Daly & AssociatesSanta Rosa, Laguna, Philippines
    Digital Marketing & Demand Generation.Develop and execute integrated digital campaigns (SEO, SEM, paid social, content marketing, webinars, and email nurture programs). Build and optimize lead gener...Show moreLast updated: 1 day ago
    • Promoted
    Head of Marketing APAC

    Head of Marketing APAC

    Emma – The Sleep CompanyManila, Metro Manila, Philippines
    Ready to lead, disrupt and reinvent the sleep industry?.Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe.Reco...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Marketing APAC

    Head of Marketing APAC

    Emma Sleep GmbHManila, Metro Manila, Philippines
    Ready to lead, disrupt and reinvent the sleep industry?.Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe.Reco...Show moreLast updated: 30+ days ago
    Communications Specialist

    Communications Specialist

    Filinvest GroupMuntinlupa, Metro Manila, Philippines
    Quick Apply
    FBSC IT Shared Services organization.The role supports the PMO by drafting clear, concise communications, preparing meeting minutes and reports, designing professional presentations, and ensuring t...Show moreLast updated: 30+ days ago
    • Promoted
    Marketing Strategy & Excellence Head - Global FMCG

    Marketing Strategy & Excellence Head - Global FMCG

    Michael Page, Metro Manila, Philippines, Metro Manila, Philippines
    Marketing Strategy & Excellence Head - Global FMCG.About Our Client : Global leader in FMCG industry, with a portfolio of trusted brands enjoyed by millions of consumers every day.Develop and implem...Show moreLast updated: 13 days ago
    • Promoted
    APAC Head of Marketing - D2C

    APAC Head of Marketing - D2C

    Michael PageTaguig, Metro Manila, Philippines
    Align regional strategies closely with global marketing objectives.Navigating diverse and complex market dynamics across APAC countries. Global D2C company with strong presence in EMEA, APAC, and th...Show moreLast updated: 30+ days ago
    Assistant Manager for Marketing Communications (Hospitality)

    Assistant Manager for Marketing Communications (Hospitality)

    Filinvest GroupMuntinlupa City, Metro Manila, Philippines
    Quick Apply
    Contribute to the overall success of the marketing communications initiatives and projects, digital marketing strategies and social media campaigns set by the management.Responsible for managi...Show moreLast updated: 13 days ago
    Senior Corporate Communications Manager

    Senior Corporate Communications Manager

    Prime Infrastructure Capital Inc.Alabang, Muntinlupa, Metro Manila, PH
    Quick Apply
    THE ROLE The Senior Corporate Communications Manager will play a pivotal role in shaping and promoting Prime Energy’s brand image, ensuring effective communication with key stakeholders,...Show moreLast updated: 30+ days ago