Key Account Manager

Rentokil Initial :

Rentokil Initial is an international business services company employing 62,900 colleagues across 90 countries.

We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil InitiaI Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018.

Requirements

our day-to-day responsibilities will include :

Key Account / Customer Management

• Manage customer needs and ensure customer satisfaction and long term relationship
• Deliver speedy and quality action to changing customer needs, market conditions and competitor activity
• Manage customer’s account and ensure good credit status and effective cash collections
• Prevent contract terminations and achieve customer retention
• Achieve Key Accounts KPI
• Enable effective communication between customer and cross-functional team in order to provide strong team representation to meet the customer’s expectations.
• Ensure compliance to standard process, procedures and quality standards
• Monitor competitor activities and act on counter measures.
• Promote company products and services
• Resolve customers’ complaints with urgency and in accordance with company policy.

People Management

Credit Management

Customer Care Service

KPI Management

Administration and Policy Directive

Customer Development

Do you have what it takes? If you want to be considered for this role you will need :

Benefits

Are you interested? Here's what you can expect when you join us...

Benefits From Start Date

Benefits after 6 months of continuous work and pass the performance evaluation;

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well? Apply for the role today!