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Custumer Service Representative

Custumer Service Representative

TORCH SolutionsG / F Abreeza Corporate Center, J.P. Laurel Ave., Bajada, Dava, Davao del Sur, PH
30+ days ago
Job description

We are seeking for a customer service representative position located in Davao. As a customer service representative, you will be responsible for providing excellent support and assistance to our clients' customers through various communication channels. This is an exciting opportunity to join a leading global provider of customer experience solutions and work in a dynamic and stimulating call center environment.

What you'll be doing

  • Handling inbound and outbound customer calls, emails, and chats to provide top-notch customer service
  • Resolving customer inquiries, issues, and complaints in a friendly, efficient, and professional manner
  • Documenting customer interactions and maintaining accurate records
  • Identifying opportunities to improve the customer experience and providing feedback to management
  • Adhering to established quality standards and key performance indicators

What we're looking for

  • HS / K12 Grads Working experience (formal, OJT) combination of 6 months
  • Excellent Communication skills
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    Service Representative • G/F Abreeza Corporate Center, J.P. Laurel Ave., Bajada, Dava, Davao del Sur, PH