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Operations Coordinator (Media & Publishing)

Operations Coordinator (Media & Publishing)

C9 StaffMakati City, National Capital Region, PH
30+ days ago
Job type
  • Quick Apply
Job description

OPERATIONS COORDINATOR (MEDIA & PUBLISHING)

Job Title : Operations Coordinator (Media & Publishing)

Job Category : Full-Time (40 hours per week)

Job Location : 100% work-from-home

Job Schedule : Mondays through Fridays, 9 : 00 AM - 6 : 00 PM Eastern Time

About Us :

At C9 Staff, we’re passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long-term relationships. As a freelancer in the Philippines, we understand your need for stability. That’s why we focus exclusively on long-term clients who value enduring partnerships. This approach ensures you have consistent opportunities to work on innovative projects with dynamic teams, providing the security and growth potential you seek. 🌟

We don’t just offer jobs; we offer career paths. Most of our clients stay with us for at least 4-5 years, so if you’re selected and find your perfect fit, you’re in it for the long haul! Imagine being recognized as a top performer and getting an all-expenses-paid trip to the US to visit your client. Or starting as a Data Entry Specialist and growing into a Data Analyst role over the years! These are just some of our success stories that make us more than just a remote staffing agency.

At C9 Staff, we don’t treat our team as mere headcounts; we root for your growth and success every step of the way. 🚀

So, are you ready to be our next success story? 😊

The Opportunity :

We’re looking for a detail-oriented and highly organized Operations Coordinator to support our media and publisher operations team. You’ll play a critical role in keeping data accurate, processes smooth, and teams aligned. This is a great opportunity for someone who thrives in structured environments, enjoys working cross-functionally, and finds satisfaction in getting the small things right so the big things go smoothly. 🌟

Publisher Operations Support :

  • Contact Maintainer 📇 : Maintain and update publisher contact details for accuracy
  • CRM Organizer 🗂️ : Consolidate duplicate publisher records or aliases in CRM systems
  • Onboarding Assistant 🚀 : Correspond with publishers during onboarding—coordinate link building, pixel testing, and billing verification
  • Launch Supporter 🎯 : Track, document, and support new publisher launches, tests, and turn-downs with Publisher Managers
  • Data Logger 📝 : Ensure publisher property information is correctly logged and up to date
  • Benchmark Collector 📊 : Request and store benchmark stats for performance projections
  • Test Tracker 🧪 : Process test orders for new accounts and assist with troubleshooting as needed

Campaign & Asset Management :

  • Media Kit Collector 📂 : Request, review, and store publisher media kits and placement samples
  • Creative QA Specialist 🎨 : Ensure creatives match publisher specs and requirements
  • Review Facilitator ✅ : Coordinate internal review, feedback, and approvals for placement comps
  • Creative Librarian 🖼️ : Store client-approved creatives and keep live documentation current
  • Link Builder 🔗 : Generate and distribute tracking links, ensuring proper setup and communication
  • Pixel Integrator 📥 : Request postback integrations, piggyback pixels, and manage testing workflows

    • Billing & Financial Coordination :

  • Finance Communicator 💬 : Liaise with finance teams to communicate billing terms and project details
  • IO Checker 📃 : Ensure insertion orders are in place for all billing needs
  • Billing Tracker 💸 : Monitor and log billing changes and opportunities in the project management system

    • Project & Process Management :

  • Data Integrity Lead 📊 : Maintain clean data in project management and CRM platforms
  • Automation Watchdog 🔁 : Monitor automations and troubleshoot any issues to keep workflows running efficiently
  • Documentation Organizer 📑 : Maintain internal documentation, templates, and tracking logs
  • Team Aligner 🤝 : Support internal communications to ensure priorities are clear and processes are followed

    • Who You Are :

  • Detail-Oriented 🧐 : You double-check your work and keep systems tidy
  • Highly Organized 📅 : You love structured environments and smooth workflows
  • Problem-Solver 🛠️ : You spot issues early and offer smart, proactive solutions
  • Clear Communicator 🗣️ : You know how to communicate across teams and escalate when needed
  • Collaborative Team Player 🤗 : You enjoy working with others and bringing order to cross-functional efforts
  • Digital Media Familiarity 📡 : Experience in publisher operations, digital campaigns, or performance media is a plus
  • Tracking Knowledge 📈 : Familiar with ad tracking systems, pixel integration, and performance metrics
  • Financial Awareness 💵 : Understanding of basic billing processes and documentation like IOs
  • Project Management Tools 🧰 : Experience with ClickUp, Asana, Monday.com, or HubSpot is preferred

    • Our Ideal Team Member :

  • Cares Deeply ❤️ : Demonstrates a genuine interest in their work, as it reflects in the quality of the output
  • Commits Fully 📝 : Ensures tasks are completed as promised, without unnecessary delays
  • Communicates Clearly 🗨️ : Maintains clear and prompt communication with project managers and teammates
  • Radiates Positivity 🌞 : Brings a can-do spirit to work, fostering a supportive and upbeat team environment
  • Collaborates Willingly 🤝 : Works closely with cross-functional teams, including designers and project managers
  • Seeks Growth 🌱 : Commits to personal and professional development, staying updated with industry trends

    • Requirements

  • At least 50 mbps stable Internet connection
  • Back-up internet
  • At least 8GB RAM
  • Core i5 or higher processor
  • Perfectly working webcam
  • Perfectly working mic and audio
  • Organized Workstation

    • Benefits

  • 100% Work from Home 💯
  • Monthly Grocery Allowance
  • Monthly Internet Allowance
  • Monthly Electricity Allowance
  • Personal Medical Insurance
  • Personal Dental Insurance
  • Paid Leaves
  • Paid Holidays
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    Operation • Makati City, National Capital Region, PH