OPERATIONS COORDINATOR (MEDIA & PUBLISHING)
Job Title : Operations Coordinator (Media & Publishing)
Job Category : Full-Time (40 hours per week)
Job Location : 100% work-from-home
Job Schedule : Mondays through Fridays, 9 : 00 AM - 6 : 00 PM Eastern Time
About Us :
At C9 Staff, we’re passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long-term relationships. As a freelancer in the Philippines, we understand your need for stability. That’s why we focus exclusively on long-term clients who value enduring partnerships. This approach ensures you have consistent opportunities to work on innovative projects with dynamic teams, providing the security and growth potential you seek. 🌟
We don’t just offer jobs; we offer career paths. Most of our clients stay with us for at least 4-5 years, so if you’re selected and find your perfect fit, you’re in it for the long haul! Imagine being recognized as a top performer and getting an all-expenses-paid trip to the US to visit your client. Or starting as a Data Entry Specialist and growing into a Data Analyst role over the years! These are just some of our success stories that make us more than just a remote staffing agency.
At C9 Staff, we don’t treat our team as mere headcounts; we root for your growth and success every step of the way. 🚀
So, are you ready to be our next success story? 😊
The Opportunity :
We’re looking for a detail-oriented and highly organized Operations Coordinator to support our media and publisher operations team. You’ll play a critical role in keeping data accurate, processes smooth, and teams aligned. This is a great opportunity for someone who thrives in structured environments, enjoys working cross-functionally, and finds satisfaction in getting the small things right so the big things go smoothly. 🌟
Publisher Operations Support :
- Contact Maintainer 📇 : Maintain and update publisher contact details for accuracy
- CRM Organizer 🗂️ : Consolidate duplicate publisher records or aliases in CRM systems
- Onboarding Assistant 🚀 : Correspond with publishers during onboarding—coordinate link building, pixel testing, and billing verification
- Launch Supporter 🎯 : Track, document, and support new publisher launches, tests, and turn-downs with Publisher Managers
- Data Logger 📝 : Ensure publisher property information is correctly logged and up to date
- Benchmark Collector 📊 : Request and store benchmark stats for performance projections
- Test Tracker 🧪 : Process test orders for new accounts and assist with troubleshooting as needed
Campaign & Asset Management :
Media Kit Collector 📂 : Request, review, and store publisher media kits and placement samplesCreative QA Specialist 🎨 : Ensure creatives match publisher specs and requirementsReview Facilitator ✅ : Coordinate internal review, feedback, and approvals for placement compsCreative Librarian 🖼️ : Store client-approved creatives and keep live documentation currentLink Builder 🔗 : Generate and distribute tracking links, ensuring proper setup and communicationPixel Integrator 📥 : Request postback integrations, piggyback pixels, and manage testing workflowsBilling & Financial Coordination :
Finance Communicator 💬 : Liaise with finance teams to communicate billing terms and project detailsIO Checker 📃 : Ensure insertion orders are in place for all billing needsBilling Tracker 💸 : Monitor and log billing changes and opportunities in the project management systemProject & Process Management :
Data Integrity Lead 📊 : Maintain clean data in project management and CRM platformsAutomation Watchdog 🔁 : Monitor automations and troubleshoot any issues to keep workflows running efficientlyDocumentation Organizer 📑 : Maintain internal documentation, templates, and tracking logsTeam Aligner 🤝 : Support internal communications to ensure priorities are clear and processes are followedWho You Are :
Detail-Oriented 🧐 : You double-check your work and keep systems tidyHighly Organized 📅 : You love structured environments and smooth workflowsProblem-Solver 🛠️ : You spot issues early and offer smart, proactive solutionsClear Communicator 🗣️ : You know how to communicate across teams and escalate when neededCollaborative Team Player 🤗 : You enjoy working with others and bringing order to cross-functional effortsDigital Media Familiarity 📡 : Experience in publisher operations, digital campaigns, or performance media is a plusTracking Knowledge 📈 : Familiar with ad tracking systems, pixel integration, and performance metricsFinancial Awareness 💵 : Understanding of basic billing processes and documentation like IOsProject Management Tools 🧰 : Experience with ClickUp, Asana, Monday.com, or HubSpot is preferredOur Ideal Team Member :
Cares Deeply ❤️ : Demonstrates a genuine interest in their work, as it reflects in the quality of the outputCommits Fully 📝 : Ensures tasks are completed as promised, without unnecessary delaysCommunicates Clearly 🗨️ : Maintains clear and prompt communication with project managers and teammatesRadiates Positivity 🌞 : Brings a can-do spirit to work, fostering a supportive and upbeat team environmentCollaborates Willingly 🤝 : Works closely with cross-functional teams, including designers and project managersSeeks Growth 🌱 : Commits to personal and professional development, staying updated with industry trendsRequirements
At least 50 mbps stable Internet connectionBack-up internetAt least 8GB RAMCore i5 or higher processorPerfectly working webcamPerfectly working mic and audioOrganized WorkstationBenefits
100% Work from Home 💯Monthly Grocery AllowanceMonthly Internet AllowanceMonthly Electricity AllowancePersonal Medical InsurancePersonal Dental InsurancePaid LeavesPaid Holidays