Jobs in Administration
Last updated: 6 hours ago
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldw...Show moreLast updated: 30+ days ago
The Red Hat Support Engineering team is looking for a Platform-as-a-Service (PaaS) engineer to join us as a Senior Technical Support Engineer in APAC.
In this role, you will help resolve issues for ...Show moreLast updated: 30+ days ago
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results.We will empower and supp...Show moreLast updated: 30+ days ago
Proven experience in IT service management or a related role.Familiarity with ITIL framework and processes (certification is a plus).
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The Patient Care Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner.Candi...Show moreLast updated: 30+ days ago
Urgently Hiring!We are in need of Customer Service Representatives for Retail Account, work on site in Vertis North, Quezon Site Qualifications : •at least HS / SHS graduate •at least 18 years old and a...Show moreLast updated: 30+ days ago
Responsibilities : Design, create, and implement comprehensive training programs for registered nurses.Conduct engaging and interactive training sessions for groups of registered nurses.Evaluate the ...Show moreLast updated: 30+ days ago
Client Application Support TN 1
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Senior Technical Support Engineer - OpenShift
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Global Director, Content Operations
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Full Stack Developer (Backend Focus)
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Frontal Sales
Best Reliable ResourcesVertis North, Robinson Galleria,, Quezon, PH As a Frontal Sales representative, you will be the frontline of the company, engaging with customers, understanding their needs, and recommending solutions that best fit their requirements.You will...Show moreLast updated: 30+ days ago
Data Entry Project – Part-Time Opportunity
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Senior AU Tax Accountant
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Workforce Management -Luzon - Tonichi - 2023
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Senior Technical Support Engineer Philippines - Remote
DudaPhilippines - Remote Duda is the leading website builder for web professionals, marketing agencies, and vertical SaaS platforms that serve small businesses.
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Client Application Support TN 1
Global Payments Process Centre Inc.GSC Vertis North30+ days ago
Job type
- Full-time
Job descriptionHigh School Diploma or Equivalent Typically No Relevant Experience Required Typically Minimum 2 Years Relevant Exp Previous customer service experience Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks. Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making. Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision. Computer Skills - Basic computer skills Industry Knowledge - Ability to develop basic payments industry knowledge Research - Basic ability to research issues and resolve customer inquiries
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role
Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and problems handled. Operates a personal computer, mainframe, software packages and front end programs related to the client.
What Part Will You Play?
- Resolves client and / or merchant technical support issues relating to point of service (POS) products, including, but not limited to, dial-up card swipe terminals, and provides standardized responses by utilizing established documentation and processes. Enters required data into databases while resolving customer issues and achieving established goals and objectives for quality and productivity measures.
- Begins to build base knowledge of POS products, policies, customer service procedures, and an understanding of compliance and association guidelines through on-going training and referring to online manuals as required.
What Are We Looking For in This Role?
Minimum Qualifications
Preferred Qualifications
What Are Our Desired Skills and Capabilities?