Jobs in Quezon city, makati, cebu, national capital region, ph

At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional.

Ready to Build a Career That Makes a Difference?

Why Join Us?

Earn More, Achieve More, Be Rewarded for Excellence!

Are you ready to take your career to the next level? At Continuum, we believe in rewarding hard work, dedication, and quality performance. The pay structure is designed to motivate and empower you to reach your full potential while ensuring you’re rewarded for both your hard work and the quality of your contributions.

That’s why we’ve designed a compensation plan that works for YOU :

NEW Base Salary + NEW UNCAPPED Commission +

NEW Reward Based Incentives

• NEW Increased Base Salary : Enjoy the security of guaranteed income with 28,000 PHP in allowances while you grow your skills and build your career.
• Unlimited Earning Potential : With our UNCAPPED commission structure, your success is in your hands. The more you achieve the more you earn!
• NEW Quality-Based Incentives : We don’t just reward quality – we celebrate quality. Deliver exceptional results, and you’ll unlock additional bonuses that recognize your commitment to excellence.
• Paid Training : We invest in your success with comprehensive training programs that equip you with the skills to excel in customer service and sales.
• Time Off : 5 days paid emergency leave, 12 days paid vacation leave, and 12 days paid sick leave.
• Health Benefits & Life Insurance : Enjoy peace of mind with our HMO coverage.
• Professional Growth : Unlock your potential with opportunities for advancement and skill development in our state-of-the-art facilities & great work environment. We believe in promoting from within!
• Referral Bonuses : Great to earn more!

We are looking for Dynamic Customer Service & Sales Chat Representatives to join our office onsite in Cebu City, Philippines where you’ll be the voice of a major US mobile wireless carrier. If you have a passion for helping others and a knack for turning challenges into solutions, we want YOU !

At Continuum, we’re not just hiring – we’re inviting you to become part of a team that’s redefining excellence in customer service and sales. Here’s what it means to work with us :

This isn’t just another job – it’s your chance to make an impact!

If you’re a problem-solver, a relationship-builder, and someone who thrives in a fast-paced, dynamic environment, we want to hear from you.

What You’ll Be Doing :

As a vital member of our team, you will handle incoming customer service chats for a major US mobile wireless carrier, providing top-notch support while also identifying sales opportunities. Your mission? To ensure every customer feels valued and understood while guiding them towards solutions that enhance their experience with our services. Each chat interaction is an opportunity to shine and make a real impact!

Your Responsibilities Will Include :

What We’re Looking For :

We seek individuals who bring enthusiasm and a customer-first mindset to every chat interaction. If you thrive in a fast-paced environment and are eager to make a difference, you’ll fit right in!

Additional Requirements :

Location : Lexmark Plaza 3, Cebu Business Park, Corner of Samar Loop, Cebu City, Philippines.

Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website.

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military / veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws  Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA) .

Continuum recruiting correspondence will always come from a talent acquisition representative with an official  @continuumgbl  e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to  [email protected] .