Instructor Jobs in Philippines

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Instructor • Philippines

Last updated: 2 days ago

Quality Assurance Trainer, Training and Quality Control

AOSP - ManilaPasay City, National Capital Region, PHL

Training Administrator

MicroSourcingManila, Metro Manila, Philippines

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Discover your 100% YOU with MicroSourcing!.Enjoy above-market compensation, healthcare coverage on day one plus one or more dependents, paid time-off with cash conversion, group life insurance, and... Show more

Finance Quality Assurance Trainer, Training and Quality Control

AOSP - Manila - H17Pasay City, National Capital Region, PHL

The Trainer & Quality Auditor is a high-impactful dual role that transforms performance through strategic training design and data-driven quality insights for our Finance team.You'll create engagin... Show more

CMA Training & Capability Development Manager

Our ClientsTaguig, Metro Manila, Philippines, Metro Manila, Philippines

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CMA Training & Capability Development Manager.The CMA Training & Capability Development Manager is responsible for designing, developing, and delivering training programs and capability-bui... Show more

Instructional Designer - Multiple Locations

UnitedHealth GroupMakati, National Capital Region, PH

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect... Show more

Personal Trainer

SnaphuntPhilippines

We’re offering a competitive salary of $6,500 to $8,000 a month for our next Personal Trainer!.Your role is to help our customers reach their fitness goals through personalized exercise planning, c... Show more

Virtual Assistant Instructor

Workforce360Manila, Metro Manila, Philippines

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Hybrid / Remote / Work-from-Home and On site (Philippines-based).The Virtual Assistant Instructor is responsible for designing, delivering, and improving training programs that prepare virtual assi... Show more

Technical Training Instructor

UnisysMandaluyong City,Citynet

What success looks like in this role:.Delivers established training courses using proven material, methods, and techniques.Delivers training to small groups, teams, or organizations with predictabl... Show more

IT OCM Learning Developer

LexmarkCebu City, Philippines

To support the training development mission through development, pilot testing, and on-going improvement of course materials, including:.Instructor-led course study material, instructor guides, and... Show more

CMA Training & Capability Development Manager

HRTXTaguig, Metro Manila, Philippines

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Safety Instructor

AngkasMakati City, Metro Manila, PH

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As we expand our services and enhance the user experience, we seek a dynamic and experienced Safety Trainer to join our growing team.Develop and deliver comprehensive safety training programs, cove... Show more

Education Instructor EDBE 8P74 Fall/Winter D10

Brock UniversityMain Campus

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today.This territory is covered by the Upper Canad... Show more

Senior Retail Customer Service Representative Cainta, Calabarzon

TTECCainta, Calabarzon

Your potential has a place here with TTEC’s award-winning employment experience.Senior Retail Customer Service Representative working onsite in Cainta,.Our purpose, team, and company culture are am... Show more

Virtual English Trainer

LearnlightCebu, PH

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About the company Learnlight is an EdTech company that believes in putting people first.We take every opportunity to do that with enthusiasm, initiative, and commitment.We find joy and deep satisfa... Show more

Sr Spec, Learning Development and Delivery, OptiFreight Logistics

Cardinal Health International Philippines Inc.Taguig, National Capital Region

What Learning Delivery contributes to Cardinal Health.Learning Delivery is responsible for delivering learning to multiple geographies and/or business segments, including new hire onboarding and co... Show more

Senior Specialist, Learning Development & Delivery

Cardinal Health International Philippines Inc.Taguig, National Capital Region

What Learning Development and Delivery contributes to Cardinal Health.Learning Delivery is responsible for delivering learning to multiple geographies and/or business segments, including new hire o... Show more

Collections Trainer

Ubiquity Global Services, Inc.Bacolod City, PH

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Position Summary The  Trainer – Collections is responsible for delivering and maintaining high-quality training programs that support Self’s Collections operations.This role blends... Show more

Instructional Designer - Multiple Locations

UnitedHealth GroupQuezon City, Manila, PH

Learning & Development Specialist | w/14th month pay

RecruitNest ConsultingMuntinlupa City, Metro Manila, Philippines

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Position Type: Experienced - Individual Contributor.Employment Type: Full-Time, Permanent (Direct Hire).Work Setup & Location: Fully Onsite - Alabang, Muntinlupa.Work Schedule: Weekdays; Day Sh... Show more

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Quality Assurance Trainer, Training and Quality Control

AOSP - ManilaPasay City, National Capital Region, PHL

10 days ago

Job description

The Trainer & Quality Auditor is a high-impactful dual role that transforms performance through strategic training design and data-driven quality insights. You'll create engaging learning experiences while conducting audits that uncover critical improvement opportunities. By analyzing performance data and audit findings, you'll identify skill gaps, design targeted interventions, and measure real results — directly shaping operational excellence and team success.

Key job responsibilities
Design and deliver instructor-led training programs for new hires and tenured employees, ensuring content aligns with accuracy, performance goals, and operational standards
Conduct quality audits per cycle, evaluating interactions against defined standards and documenting findings with structured, actionable feedback
Analyze audit data to identify performance gaps, root causes, and systemic issues — translating insights into targeted interventions such as refresher training, job aids, coaching guides, or process clarifications
Track intervention effectiveness using key metrics — FCR, NRR, and initiated call rates — and prepare narrative-style performance reports that highlight trends, patterns, and the measurable impact of interventions on team performance
Present findings and recommendations to stakeholders in a clear, concise format
Participate in calibration sessions to ensure audit consistency and contribute to the development of quality frameworks and training standards
Support the exploration of AI-assisted auditing tools to scale quality coverage across multiple languages
Demonstrate agile support through cross-functional collaboration and quick response to emerging quality and training needs across teams
Provide hands-on operational support during peak periods or critical business needs, including direct case processing when required

BASIC QUALIFICATIONS

- Completed a Bachelor's Degree
- Background in Accounts Receivable and/or Accounts Payable is required
- 2+ years of experience in communication programming and projects
- 3+ years of experience in a Training and Quality role
- Excellent written and verbal communication skills
- Demonstrated ability to plan, organize, and execute learning interventions and projects from concept to completion
- Proven track record in creating process improvement projects or interventions
- Proficient in MS Office

PREFERRED QUALIFICATIONS

- Subject matter expertise in Finance and Accounting processes
- Excellent root cause analysis skills
- Familiarity with quality audit tools or learning management systems (LMS)
- Experience with financial systems (Oracle Financials, SAP, or other ERP
- tools)
- Experience working with multi-cultural, multi-national teams
- Excellent organizational and time-management skills
- Experience in AI products and solutions
- Exposure to AI-assisted quality or language analysis tools is a plus
- Flexible in schedule and work load

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