Instructor Jobs in Philippines

Create a job alert for this search

Instructor • Philippines

Last updated: 4 hours ago

Finance Quality Assurance Trainer, Training and Quality Control

AOSP - Manila - H17Pasay City, National Capital Region, PHL

Quality Assurance Trainer, Training and Quality Control

AOSP - ManilaPasay City, National Capital Region, PHL

The Trainer & Quality Auditor is a high-impactful dual role that transforms performance through strategic training design and data-driven quality insights.You'll create engaging learning experience... Show more

Training Instructor

UnisysMandaluyong City,Citynet

What success looks like in this role:.Understanding and experience with AI and automation.Delivers established training courses using proven material, methods, and techniques.Delivers training to s... Show more

Collections Trainer

Tap Growth aiBacolod, Western Visayas, PH

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle.This isn’t just a philosophy—it’s the foundation of who we are and what we do.Training Delivery & Facilitation.Facilitate engaging i... Show more

Manager Leadership Development

iQorClark 02, Pampanga, Philippines

The Frontline Leadership Development Manager is iQor and T-Mobile’s first point of contact responsible for developing Customer Care frontline leaders and their support teams.The FLDMs play a signif... Show more

Swimming Instructor

AmentumManila, Metro Manila, Philippines

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a .US Navy program based on... Show more

Virtual Assistant Instructor

Workforce360Manila, Metro Manila, Philippines

Quick Apply

Hybrid / Remote / Work-from-Home and On site (Philippines-based).The Virtual Assistant Instructor is responsible for designing, delivering, and improving training programs that prepare virtual assi... Show more

Customer Support Trainer

GratitudeTaguig, Philippines

Training Design & Curriculum Development.Design and develop comprehensive training materials including slide decks, hand-on labs, guides, and e-learning modules covering ad tech platforms.API i... Show more

Senior Diver & Dive Operations Supervisor (Saudi Arabia)

Eram TalentManila, Metro Manila, PH

Quick Apply

We are seeking a highly organized and adaptable Diver &.Lead, Marine & Dive Management and support the successful delivery of complex dive operations for the project team at NEOM.The Dive C... Show more

Learning & Development Specialist (Training & Development | HR Specialist)

Our ClientsPasig, Metro Manila, Philippines

Quick Apply

We are looking for a capable and passionate Learning & Development Specialist to help drive employee growth, build organizational capability, and support business performance through impactful ... Show more

Tennis Instructor

AmentumManila, Metro Manila, Philippines

Trainer - UK Financial Collections (Quezon City) | Onsite

Tasq Staffing Solutions, Inc.Quezon City, Metro Manila, PH

Quick Apply

Shifting schedules, UK time.At least 2 years of work experience in UK collections, banking operations, and training in a call center or shared services environment.Basic understanding of trainin... Show more

Collections Trainer

Ubiquity Global Services, Inc.Manila, PH

Quick Apply

Position Summary The  Trainer – Collections is responsible for delivering and maintaining high-quality training programs that support Self’s Collections operations.This role blends... Show more

Collections Trainer

UbiquityBacolod, Western Visayas, PH

Technical Instructor – Thermal

VertivMandaluyong City, Philippines

Perform training of field service associates, customers, and service partners on all Vertiv's Thermal management solutions.Responsible for preparing, conducting, and evaluating technical training p... Show more

Learning & Development Specialist (Telco | Tech)

HRTXPasig, Metro Manila, Philippines

Quick Apply

Learning and Development Specialist.The role works closely with business leaders and HR partners to identify development needs, create effective learning solutions, and foster a culture of continuo... Show more

HealthCare Customer Service Representative - Remote Pasay, Metro Manila

TTECPasay, Metro Manila

Your potential has a place here with TTEC’s award-winning employment experience.Healthcare Customer Service Representative working remotely,.Our purpose, team, and company culture are amazing and o... Show more

Trainer Account Help desk Customer Support

SnaphuntTaguig, Philippines

Fire Crew Chief

AmentumManila, Metro Manila, Philippines

Typical duties include the following, although specific duties vary by assignment or contract.Serve as lead crew member at a site to provide quality resource protection and fire fighting support fo... Show more

This job offer is not available in your country.

Finance Quality Assurance Trainer, Training and Quality Control

AOSP - Manila - H17Pasay City, National Capital Region, PHL

30+ days ago

Job description

The Trainer & Quality Auditor is a high-impactful dual role that transforms performance through strategic training design and data-driven quality insights for our Finance team. You'll create engaging learning experiences while conducting audits that uncover critical improvement opportunities. By analyzing performance data and audit findings, you'll identify skill gaps, design targeted interventions, and measure real results — directly shaping operational excellence and team success.

Key job responsibilities

- Design and deliver instructor-led training programs for new hires and tenured employees, ensuring content aligns with accuracy, performance goals, and operational standards
- Conduct quality audits per cycle, evaluating interactions against defined standards and documenting findings with structured, actionable feedback
- Analyze audit data to identify performance gaps, root causes, and systemic issues — translating insights into targeted interventions such as refresher training, job aids, coaching guides, or process clarifications
- Track intervention effectiveness using key metrics — FCR, NRR, and initiated call rates — and prepare narrative-style performance reports that highlight trends, patterns, and the measurable impact of interventions on team performance
- Present findings and recommendations to stakeholders in a clear, concise format
- Participate in calibration sessions to ensure audit consistency and contribute to the development of quality frameworks and training standards
- Support the exploration of AI-assisted auditing tools to scale quality coverage across multiple languages
- Demonstrate agile support through cross-functional collaboration and quick response to emerging quality and training needs across teams
- Provide hands-on operational support during peak periods or critical business needs, including direct case processing when required

BASIC QUALIFICATIONS

- Completed a Bachelor's Degree
- Background in Accounts Receivable and/or Accounts Payable is required
- 2+ years of experience in communication programming and projects
- 3+ years of experience in a Training and Quality role
- Excellent written and verbal communication skills
- Demonstrated ability to plan, organize, and execute learning interventions and projects from concept to completion
- Proven track record in creating process improvement projects or interventions
- Proficient in MS Office

PREFERRED QUALIFICATIONS

- Subject matter expertise in Finance and Accounting processes
- Excellent root cause analysis skills
- Familiarity with quality audit tools or learning management systems (LMS)
- Experience with financial systems (Oracle Financials, SAP, or other ERP tools)
- Experience working with multi-cultural, multi-national teams
- Excellent organizational and time-management skills
- Experience in AI products and solutions
- Exposure to AI-assisted quality or language analysis tools is a plus
- Flexible in schedule and work load

Our inclusive culture empowers Amazonians to deliver the best results for our customers.