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Instructor • Philippines

Last updated: 1 hour ago

Trainer Leadership Development

iQorTalisay City, Negros Occidental, Philippines

The Frontline Leadership Development Trainer is a key player to iQor and T-Mobile in supporting the development and onboarding of frontline leaders within the site through program facilitation, fol... Show more

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Compliance Specialist, Global Compliance Training and Professional Development

Company 81 - Manulife Data Services Inc.Quezon City

Design, implement, and support learning programs and initiatives addressing professional development needs.Curate and maintain online learning content aligned with the global learning strategy.Faci... Show more

Learning Experience Designer | Work From Home - US EST hours

TaskUsPasig, NCR, Philippines

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.Levera... Show more

Senior Diver & Dive Operations Supervisor (Saudi Arabia)

Eram TalentManila, Metro Manila, PH
Quick Apply

We are seeking a highly organized and adaptable Diver &.Lead, Marine & Dive Management and support the successful delivery of complex dive operations for the project team at NEOM.The Dive C... Show more

Learning & Development Specialist (Training & Development | HR Specialist)

Our ClientsPasig, Metro Manila, Philippines
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We are looking for a capable and passionate Learning & Development Specialist to help drive employee growth, build organizational capability, and support business performance through impactful ... Show more

Training Enablement Operations Specialist

Schneider ElectricCavite, CAV, PH

The Role The Training Enablement Operations Specialist plays a critical role in delivering scalable, high-impact learning experiences by combining training coordination with operational and ... Show more

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Instructional Design Specialist

ResultsCXPasig (Ortigas Avenue, Eulogio Amang Rodriguez Ave), Metro Manila, PH

Instructional Design Specialist.Join our dynamic team as Instructional Design Specialist , and you will collaborate closely with our Instructional Design Manager, project partners, and subject matt... Show more

Tennis Instructor

AmentumManila, Metro Manila, Philippines

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a .US Navy program based on... Show more

Trainer - UK Financial Collections (Quezon City) | Onsite

Tasq Staffing Solutions, Inc.Quezon City, Metro Manila, PH
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Shifting schedules, UK time.At least 2 years work experience in UK/US/AU collections, banking operations, and training in a call center or shared services environment.Basic understanding of trai... Show more

Virtual English Trainer

LearnlightCebu, PH
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About the company Learnlight is an EdTech company that believes in putting people first.We take every opportunity to do that with enthusiasm, initiative, and commitment.We find joy and deep satisfa... Show more

Telemarketing Head

SGSMakati City, NCR, PH

Generally responsible for the determination of the demand for services offered by the company and its competitors and identify potential customers.Develop marketing strategies with the goal of expa... Show more

ESL Training Coach

goFLUENTPhilippines, PH
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FLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human i... Show more

Technical Instructor – Power

VertivMandaluyong City, Philippines

Perform training of field service associates, customers, and service partners on all UPS, power, and monitoring systems.Responsible for preparing, conducting, and evaluating technical training prog... Show more

Technical Instructor – Thermal

VertivMandaluyong City, Philippines

Perform training of field service associates, customers, and service partners on all Vertiv's Thermal management solutions.Responsible for preparing, conducting, and evaluating technical training p... Show more

Training Specialist (OSHC)

Allianz PNB Life Insurance Inc.PHL: Makati, PH

The Training Specialist is responsible for delivering instructor-led training and coaching within Operations, including onboarding and refresher training.The Training Specialist will work with a Le... Show more

Learning & Development Specialist (Telco | Tech)

HRTXPasig, Metro Manila, Philippines
Quick Apply

Learning and Development Specialist.The role works closely with business leaders and HR partners to identify development needs, create effective learning solutions, and foster a culture of continuo... Show more

Training Development Specialist - Finance

AOSP - Manila - H17Pasay City, National Capital Region, PHL

Report to office in Pasay City 5x a week (mid/night shift possible).Demonstrated expertise in finance operations with Accounts Receivable and/or Accounts Payable experience (AR/AP).Proven track rec... Show more

HealthCare Customer Service Representative - Remote Pasay, Metro Manila

TTECPasay, Metro Manila

Your potential has a place here with TTEC’s award-winning employment experience.Healthcare Customer Service Representative working remotely,.Our purpose, team, and company culture are amazing and o... Show more

Consultant, Learning Development & Delivery, Sonexus

Cardinal HealthTaguig, Bonifacio Global City, Philippines

What Learning Development & Delivery contributes to Cardinal Health.Consultant for Learning Development and Delivery.This role operates with professional autonomy and judgment, tailoring solutions ... Show more

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Trainer Leadership Development

Trainer Leadership Development

iQorTalisay City, Negros Occidental, Philippines
1 hour ago
Job description

Job Summary:

The Frontline Leadership Development Trainer is a key player to iQor and T-Mobile in supporting the development and onboarding of frontline leaders within the site through program facilitation, follow-through with coaching and huddle observations and performance-based feedback.

Responsibilities:

  • Facilitate leadership programs effectively utilizing a variety of delivery methodology including traditional instructor led, co-facilitation and virtual classes.
  • Use positive reinforcement and adult learning techniques to promote learning and skill improvement.
  • Evaluate training effectiveness through observations and feedback.
  • Observe huddle materials and generate insights based on observations ensuring materials identified to have maximum impact by the Readiness
  • Team are discussed. Ensure coach huddle facilitation and coaching meets expectations by providing appreciative and constructive feedback based on observations.
  • Project manage learning and development initiatives providing a critical eye to ensure content is effective.
  • Collaborate with the site FLDM to design programs and develop other interventions to support behavioral change and drive performance improvement.
  • Collaborate with the site FLDM to identify training opportunities and provide regular updates to leadership on progress, changes, and results achieved.
  • Work with the iQor FLD Team from across all sites to help develop, implement and be calibrated with companywide T-Mobile initiatives and leadership programs.
  • Becomes subject matter expert on the product and line of business.
  • Listen to target calls and track performance and trends in order to provide effective feedback to operations.
  • Collaborates with Training to manage mentors to provide support and feedback to new hires.
  • Works with the site FLDM to leverage the different coaching and development iLead, sQan, Valdi, Amplifai, etc and provides feedback to stakeholders to improve these tools.

Skills Requirements:

Ability to deliver content to leaders with the call center environment.

Education Requirements:

Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Business Administration, Engineering, Operations Management or related field preferred. Master's Degree preferred.

Physical Requirements:

Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.