Instructor Jobs in Philippines

Create a job alert for this search

Instructor • Philippines

Last updated: 3 days ago

Quality Assurance Trainer, Training and Quality Control

AOSP - ManilaPasay City, National Capital Region, PHL

Finance Quality Assurance Trainer, Training and Quality Control

AOSP - Manila - H17Pasay City, National Capital Region, PHL

The Trainer & Quality Auditor is a high-impactful dual role that transforms performance through strategic training design and data-driven quality insights for our Finance team.You'll create engagin... Show more

Training Administrator

MicroSourcingManila, Metro Manila, Philippines

Quick Apply

Discover your 100% YOU with MicroSourcing!.Enjoy above-market compensation, healthcare coverage on day one plus one or more dependents, paid time-off with cash conversion, group life insurance, and... Show more

CMA Training & Capability Development Manager

Our ClientsTaguig, Metro Manila, Philippines, Metro Manila, Philippines

Quick Apply

CMA Training & Capability Development Manager.The CMA Training & Capability Development Manager is responsible for designing, developing, and delivering training programs and capability-bui... Show more

Personal Trainer

SnaphuntPhilippines

We’re offering a competitive salary of $6,500 to $8,000 a month for our next Personal Trainer!.Your role is to help our customers reach their fitness goals through personalized exercise planning, c... Show more

Swimming Instructor

AmentumManila, Metro Manila, Philippines

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a .US Navy program based on... Show more

Virtual Assistant Instructor

Workforce360Manila, Metro Manila, Philippines

Quick Apply

Hybrid / Remote / Work-from-Home and On site (Philippines-based).The Virtual Assistant Instructor is responsible for designing, delivering, and improving training programs that prepare virtual assi... Show more

Customer Support Trainer

GratitudeTaguig, Philippines

Training Design & Curriculum Development.Design and develop comprehensive training materials including slide decks, hand-on labs, guides, and e-learning modules covering ad tech platforms.API i... Show more

Senior Diver & Dive Operations Supervisor (Saudi Arabia)

Eram TalentManila, Metro Manila, PH

Quick Apply

We are seeking a highly organized and adaptable Diver &.Lead, Marine & Dive Management and support the successful delivery of complex dive operations for the project team at NEOM.The Dive C... Show more

CMA Training & Capability Development Manager

HRTXTaguig, Metro Manila, Philippines

Quick Apply

Helpdesk Customer Support - Trainer

TASQ Staffing SolutionsTaguig, Metro Manila, Philippines

Quick Apply

Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field.At least 2 years of experience in backend product support, ad tech engineering support... Show more

Senior Retail Customer Service Representative Cainta, Calabarzon

TTECCainta, Calabarzon

Your potential has a place here with TTEC’s award-winning employment experience.Senior Retail Customer Service Representative working onsite in Cainta,.Our purpose, team, and company culture are am... Show more

Instructional Designer (Contact Center) | Bridgetowne, QC | Onsite

Tasq Staffing Solutions, Inc.Quezon City, Metro Manila, PH

Quick Apply

Content Developer (Instructional design and knowledge author).Contact Center within the Service Operations organization.At least Highschool Diploma ; Bachelor's Degree holders will be prioritized.M... Show more

Human Transcription Reviewer | Remote | Cavite

OpsArmyDasmariñas, Calabarzon, Philippines

Quick Apply

We are seeking highly detail-oriented and exceptionally strong English communicators to join our team as Human Transcription Reviewers.In this role, you will listen to recorded audio conversations ... Show more

Collections Trainer

Ubiquity Global Services, Inc.Bacolod City, PH

Quick Apply

Position Summary The  Trainer – Collections is responsible for delivering and maintaining high-quality training programs that support Self’s Collections operations.This role blends... Show more

Education Instructor EDBE 8P56 Fall D6

Brock UniversityMain Campus

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today.This territory is covered by the Upper Canad... Show more

This job offer is not available in your country.

Quality Assurance Trainer, Training and Quality Control

AOSP - ManilaPasay City, National Capital Region, PHL

25 days ago

Job description

The Trainer & Quality Auditor is a high-impactful dual role that transforms performance through strategic training design and data-driven quality insights. You'll create engaging learning experiences while conducting audits that uncover critical improvement opportunities. By analyzing performance data and audit findings, you'll identify skill gaps, design targeted interventions, and measure real results — directly shaping operational excellence and team success.

Key job responsibilities
Design and deliver instructor-led training programs for new hires and tenured employees, ensuring content aligns with accuracy, performance goals, and operational standards
Conduct quality audits per cycle, evaluating interactions against defined standards and documenting findings with structured, actionable feedback
Analyze audit data to identify performance gaps, root causes, and systemic issues — translating insights into targeted interventions such as refresher training, job aids, coaching guides, or process clarifications
Track intervention effectiveness using key metrics — FCR, NRR, and initiated call rates — and prepare narrative-style performance reports that highlight trends, patterns, and the measurable impact of interventions on team performance
Present findings and recommendations to stakeholders in a clear, concise format
Participate in calibration sessions to ensure audit consistency and contribute to the development of quality frameworks and training standards
Support the exploration of AI-assisted auditing tools to scale quality coverage across multiple languages
Demonstrate agile support through cross-functional collaboration and quick response to emerging quality and training needs across teams
Provide hands-on operational support during peak periods or critical business needs, including direct case processing when required

BASIC QUALIFICATIONS

- Completed a Bachelor's Degree
- Background in Accounts Receivable and/or Accounts Payable is required
- 2+ years of experience in communication programming and projects
- 3+ years of experience in a Training and Quality role
- Excellent written and verbal communication skills
- Demonstrated ability to plan, organize, and execute learning interventions and projects from concept to completion
- Proven track record in creating process improvement projects or interventions
- Proficient in MS Office

PREFERRED QUALIFICATIONS

- Subject matter expertise in Finance and Accounting processes
- Excellent root cause analysis skills
- Familiarity with quality audit tools or learning management systems (LMS)
- Experience with financial systems (Oracle Financials, SAP, or other ERP
- tools)
- Experience working with multi-cultural, multi-national teams
- Excellent organizational and time-management skills
- Experience in AI products and solutions
- Exposure to AI-assisted quality or language analysis tools is a plus
- Flexible in schedule and work load

Our inclusive culture empowers Amazonians to deliver the best results for our customers.