Test Jobs in Philippines

Job Description

Job Summary

In addition to the physical supervision, the role will be required to develop and implement a strategic method of communication to effectively serve the needs of all parties in connecting sales departments, admissions with students and agents, and will play a pivotal role in leading and delivering to ensure a successful enrolment process in order to best leverage joint international recruitment efforts.

This role is key in establishing, maintaining and monitoring a quality testing facilitation for both onshore and offshore students at set times.

• Principal Accountabilities

Student Management

Manage each student requirement collaboratively with international sales and TULC academic team

Accurately inform students of test instruction and to assist throughout the test of any general questions or technical difficulties

Conducting one on one speaking test at a time of convenience for students who experienced technical difficulties

Provide accurate information about the course and enrolment process or to connect them to other departments that can provide this information

Building rapport with students on the day to foster a comfortable environment

Communicating with students post test taking to inform them of their result if necessary and to connect them to the appropriate personnel to ensure smooth enrolment process

Administration Management

Management and coordination of test facilitation

Management of test booking spreadsheet, login spreadsheet and results spreadsheet

Communication with the academic team, agents, admissions team and sales team to ensure smooth operation for all parties

Informing the sales team of assessed test results

Follow up of students who did not show at the scheduled test times

Follow up with students whose tests require further assessment such as one on one speaking tests and retaking of tests due to technical issues

Manage regulatory and compliance requirements in coordination with Laureate's compliance team and TULC academic team

Act in line with Torrens Global Education (TGE)'s Code of Conduct and all policies and procedures, and any relevant external legislative requirements

Maintain appropriate conduct at all times including acting in line with the TGE's Movement, Spirit and belief

Maintain TEQSA / ASQA standards

Maintain Standards for RTOs 2015 and the Higher Education Standards Framework

Qualifications And Requirements

EXPERIENC EXPERIENCE & QUALIFICATIONS E & QUALIFICATIONS

A strong language capability (Clear English) and understanding of needs for non English speaking students

A strong emphasis on customer service and sales initiatives

Keen eye for detail

Proactively identifies business needs and proposes value-adding solutions

Ability to effectively engage key statekholders

Ability to work collaboratively in a team environment and has committed to continuously strive for professional development

Advanced organisational skills and attention to detail

High level interpersonal, verbal and written communication skills

Excellent problem solving ability and,

Strong adherence and acknowledgment of Policies and Procedures and industry requirements.

Tertiary qualification or certification in relevant industry or business

Job Summary