Customer Service Manager average salary in Philippines, 2025

BS Industrial Engineering or any related field; with 3 years of managerial experience in a manufacturing company. ...

Job Qualifications:College Graduate / Bachelors Degree5+ years of relevant experience in Individual Life Insurance, Annuities, Retirement Services, or other related industry (health/financial services). Job Description:Meets required performance standards including but not limited to managing Servic...

The Customer Service Manager is responsible for leading and managing the customer service team to ensure exceptional service delivery and customer satisfaction. This role involves overseeing daily operations, developing customer service strategies, resolving escalated issues, and implementing proces...

Execute strategies to increase business center sales.Implement sales plan for upsell and other activities that will increase ARPU.Ensures the overall profitability of all the business center branches.Execute strategies to ensure business center metrics are achieved (grow sales, first contactresoluti...

At least N3 JPLT level- BS Industrial Engineering or any related field; with 3 years of supervisory experience in a manufacturing company.Excellent in analytical skills and attention to details.Strong communication and interpersonal skills.High knowledge and experience in Excel Application and other...

Individual Life Insurance, Annuities, Retirement Services, or other related industry (health/financial services). Meets required performance standards including but not limited to managing Service Level, Productivity, Efficiency, Quality, etc. Seeks opportunities to increase customer satisfaction an...

Develop, implement and/ or manage the organization's customer service policies, procedures, standards, and strategies. Ensure all customer service activities support and strengthen the strategic objectives of the overall organization. Develop and measure key performance indicators to determine and i...

Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; prepares and completes action plans; implementing customer service standards; identifying customer trends and resolving problems. Responsible for planning, analyzing,...

Serve as an escalation point for customer issues and act as the first point of contact to help team members win difficult deals through white-glove service. As a new-generation Digital service provider offering optimized Digital Engineering, Operations, and Studio Services, Our client. The Customer ...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Receives guidance from managers. Provides technical gu...

Improve customer service experience, create engaged customers and facilitate organic growth. Accountable for delivering against the agreed Service Level Agreements in Customer Service. Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training. Keep accurat...

Responsibilities Respond promptly to resolve customer inquiries or issues regarding order status, product information, shipping details, returns, customer accounts, website functionality, payment methods, technical difficulties, and more Process customer inquiries and concerns thoroughly, record and...

Ensuring strong customer service levels are met in line with Company objectives. Supporting the customer service team in resolving escalated issues or complaints. Recruiting, training, coaching and performance managing the customer service team. You have at least 1 year experience within a Customer ...

Supervise customer service activities within distribution centers, repair centers, or walk-in customer service facilities, acting as the liaison between customers, production, and distribution departments to resolve issues related to specific customer orders. Experience in remote customer service (p...

Customer Service Support - With Experience - Alabang Site - 25k. Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. ...

As the Customer Service Manager, you will play a pivotal role in supporting customers/students throughout their learning experience. Minimum 3 years in customer service; preferred 3 years in sales. ...

Provide coaching to Team Managers and/or Customer Service or Back Office Representatives**. Supervisory or Managerial role overseeing operations and providing guidance, experience in leading through subordinate managers. We'll give you the space to be yourself and the tools you need to protect our c...

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...

Required skills; Customer Account management, Customer service and relationship management. Preferably assistant Manager/Manager specializing logistics/Supply chain or equivalent. Ensured excellent customers satisfaction and customer relations. Ensures 100%, Compliance to customer service process fr...

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...

Improve customer service experience, create engaged customers and facilitate organic growth. Keep accurate records and document customer service actions and discussions. Take ownership of customers issues and follow problems through to resolution. Develop service procedures, policies and standards. ...

Proven track record in managing an operation with a minimum of 200 FTEs in a **Customer Service related programs**:. Operations Manager**, you will be responsible for a wide spectrum of projects. This includes creating world-class delivery centers which translate into a premium client experience, lo...

Industrial Engineering or a related field; with 3 years of managerial experience in a manufacturing company. ...

BS Industrial Engineering or any related field; with 3 years of supervisory experience in a manufacturing company.Excellent in analytical skills and attention to details.Strong communication and interpersonal skills.High knowledge and experience in Excel Application and other MS applications....

Synthesize strategic growth of Net Promoter Score (NPS) – customer satisfaction program including analysis, reporting of NPS and customer satisfaction data across all level of Manulife, and generate insight and identify top trend from multiple internal and external sources to drive excellent custome...