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IT Support Specialist
HR Network Inc.Muntinlupa, National Capital Region, PH7 days ago
Job descriptionBachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field At least 2-3 years of relevant IT experience in systems administration, network management, application support, or a related field Experience providing end-user support (hardware, software, and applications) Exposure to on-site and remote IT support environments Experience coordinating with external vendors, ISPs, and service providers is an advantage Knowledge of software development tools (SQL, Linuz, PHP, Java, .NET) is a plus Strong analytical, troubleshooting, and problem-solving skills Good communication and interpersonal skills with the ability to collaborate across teams Willingness to work flexible hours, weekends, and holidays as required Ability to handle multiple projects and meet deadlines in a fast-paced environment Willing to work full-time onsite in Alabang, Muntinlupa City
Key Responsibilities :
- Learn and apply networking, security, and business applications aligned with company priorities
- Install, configure, optimize and maintain hardware, software and applications
- Provide technical support including troubleshooting, repair and performance optimization
- Conduct configuration tests, debugging and corrective actions for applications and products
- Perform on-site and remote set-up, installation, testing and demonstration independently or with a team
- Utilize user feedback to improve system performance and user experience
- Coordinate with technology partners, service providers, vendors, and colleagues to resolve IT concerns
- Be available for after-office, holiday, or weekend support and accept short-term business travel when required
- Deliver excellent service and ensure customer satisfaction
Job Qualifications :
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It Support Specialist • Muntinlupa, National Capital Region, PH
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