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IT Support Specialist (Hybrid)
SCOTT PARK GROUP PHILIPPINES INC.CITY OF MAKATI, National Capital Region, PH25 days ago
Job descriptionAt least 1 year of IT support or helpdesk experience. Strong knowledge of computer systems, software, and troubleshooting techniques. Excellent problem-solving and communication skills. Ability to work independently and manage multiple tasks. Must be amenable to night shift work. Competitive salary package (₱25,000 – ₱30,000) Night shift differential pay Full-time work-from-home setup Career growth opportunities in a supportive team environment
About the Role :
We are looking for a dedicated IT Support Specialist with at least 1 year of experience in troubleshooting and assisting employees with computer-related issues. This role is ideal for someone who is proactive, reliable, and eager to grow in the IT field while working in a supportive environment.
Key Responsibilities :
- Provide first-level technical support to employees via remote access, chat, or calls.
- Troubleshoot and resolve issues related to computers, software, internet connectivity, and peripherals.
- Assist with system updates, installations, and configuration.
- Document and escalate unresolved issues to higher-level support when needed.
- Ensure timely resolution to minimize downtime and maintain employee productivity.
Qualifications :
What We Offer :
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It Support Specialist • CITY OF MAKATI, National Capital Region, PH
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