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CSR - Spanish Bilingual with 100K SOB

HRTXMetro Manila, Philippines

17 days ago

Job type

Quick Apply

Job description

The Bachelors degree

1-3 years work experience either in an insurance company or an outsourcing company doing life and / or health insurance operations processes (e.g. policy administration, renewals, claims, enrolment)

Native / Fluent Spanish Speaker

Previous benefits or insurance experience a plus

Experience with data entry, validation and manipulation (advanced Excel skills are essential)

Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint)

Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the datas applicability / accuracy for the designated purpose

Ability to ask the right questions and seek help where appropriate

Sense of accountability; owning ones work and taking pride in it

Collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate

Structured problem-solving and analytical thinking

Continuous improvement mindset increasing task efficiency and effectiveness with each product or service repetition

Strong client service orientation

Strong client relationship, interpersonal and team skills

Proficiency in English required, good written and communication skills

Able to work shift hours

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Spanish Bilingual Csr • Metro Manila, Philippines

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