Delivery Team Administrator - Japanese Speaker

Job Title : Delivery Team Administrator (Japanese Speaker)

Employment Type : Full-Time

Work Setup : Office-Based

About the Role :

We are seeking a highly organized and detail-oriented Delivery Team Administrator with the ability to read and speak Japanese to join our growing team. The ideal candidate will have 2-3 years of relevant experience in administrative support, travel coordination, logistics, or a related field. You will play a key role in ensuring smooth and timely delivery of client bookings by managing itineraries, coordinating with suppliers, and maintaining internal documentation.

Key Responsibilities :

• Develop and maintain knowledge of assigned products or destinations
• Respond to email inquiries in a timely and professional manner
• Manage documentation and records relevant to trip delivery
• Oversee the delivery of client bookings to ensure deadlines are met
• Create and manage itineraries through our internal App platform
• Maintain accurate databases and internal systems
• Implement updates to itineraries and logistics as needed
• Update product costing when requested
• Support team members with product knowledge
• Perform general administrative duties as required
• Liaise with suppliers and maintain strong supplier relationships
• Build and sustain strong relationships with clients

Additional Duties :

Qualifications :

2-3 years of relevant experience in administration, travel coordination, logistics, or similar