Work setup : On-site in BGC, Taguig
Shift Schedule : shifting schedules 24x7
Qualifications :
- Bachelor's degree graduate, any field.
- At least 3 years of WFM - MIS / RTA experience, preferably in BPO / Shared Services.
- Must also be exposed to Scheduling, Capacity planning, Forecasting, and Reporting
- Knowledge with using MIS Scheduling tools (PowerBI, VBA, Macros, Excel)
- Intermediate to advanced proficiency in MS Excel
- Able to start ASAP
Please ensure your experience in RTA, Excel, Forecasting, Scheduling, and Capacity Planning (if applicable) is clearly indicated in your CV.
What's in it for you?
HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities15% Night Differential24 Leaves Annually