CSR Role - Virtual Process

Location : CEBU CITY

Type : Full-Time

Experience : No Experience Required

About the Role :

Bright Sourcing Services. is looking for enthusiastic and motivated individuals to join our team as Virtual Customer Service Representatives. This is an exciting opportunity for anyone looking to work from home and develop their customer service skills. No prior experience is required, as we provide full training, tips, and guidance to help you succeed!

Key Responsibilities :

Assist customers via phone, email, or chat, providing prompt and professional responses to inquiries.

Resolve customer issues and concerns with empathy and patience, ensuring a positive experience.

Offer solutions and process orders, returns, or other service-related tasks based on customer needs.

Maintain accurate customer records and follow up to ensure satisfaction.

Work within a virtual team environment, collaborating with colleagues to meet service goals.

What We Offer :

Open to All : We welcome candidates from all backgrounds, whether you have previous experience or are new to customer service.

Requirements :

A positive attitude and willingness to learn.

Strong communication skills, both written and verbal.

Basic computer skills and access to a reliable internet connection.

Ability to work independently in a remote setting.

Must be at least 18 years old.

How to Apply : Interested candidates can apply directly through our website or contact our hiring team for more information. We look forward to helping you get started on your new career path!

Job Types : Full-time, Fresh graduate

Pay : Php18,000.00 - Php27,000.00 per month

Benefits : Health insurance

Life insurance

Opportunities for promotion

Paid training

Promotion to permanent employee

Schedule : 8 hour shift

Evening shift

Night shift

Overtime

Rotational shift

Supplemental Pay : 13th month salary

Performance bonus