Customer Support Representatives

Massive hiring for a talented Telco Billing Account Customer Support Representatives (CSRs) to join our growing team in Davao City, Davao del Sur. As a CSR, you will be the face of our client's brand, providing exceptional customer service and support to our telecommunications customers. This is a full-time position with opportunities for career advancement.

What you'll be doing

Handle inbound customer calls and provide professional, courteous, and efficient service

Accurately process customer account updates, billing inquiries, and service requests

Troubleshoot and resolve customer issues, escalating where necessary

Maintain detailed records of all customer interactions

Demonstrate a positive attitude and commitment to delivering an excellent customer experience

Adhere to all company policies, procedures, and quality standards

What we're looking for

At least HS Graduate (old curriculum) / SHS Graduate |

No experience required

Billing & sales is a + factor

Excellent Communication Skills

• Conversation skills, commitment (reason for applying, plans etc.)

Excellent communication and interpersonal skills, with the ability to listen and respond effectively

Strong problem-solving and analytical skills to quickly diagnose and resolve customer issues

Flexible and adaptable, with the ability to work shifts, including evenings and weekends

Apply now to become a Telco Billing Account CSR and join our exceptional team.