Salesforce Associate Director (Makati) - Hybrid, dayshift

About the job : Salesforce Associate Director

Work Schedule : Morning Shift

Work Setup : Hybrid (3x onsite per week) | Makati

Eligibility : Open to local and expat candidates currently residing in the Philippines

Roles and responsibilities

• Experience in managing multiple teams and clients across end-to-end Salesforce CRM development, implementation and quality assurance
• Structured thinking to adapt quickly to changes in policy, processes and business priorities with demonstrated business operations experience
• Define systems strategy, develop system requirements, design, prototype, and test custom technology solutions, and support system implementation.
• Interact with onshore stakeholders to understand requirements, suggest design changes, communicate daily status, and report. Manage stakeholders & escalations
• Analyze business to track & improve metrics & profitability
• Strong people leadership skills and leading by example
• Lead, guide, coach, and motivate team members to their optimum performance levels and career development.
• Assist in implementing strategies for talent acquisition, development & retention.
• Ensure quality project delivery of engagements led by self
• Support practice development initiatives, which include knowledge management, point of view development, services standardization, etc.
• Possesses good understanding of general project management principles

Required Education / Professional Qualifications

Prior Experience :

Experience & Background

Expected Skills