eCommerce Operations Coordinator

Job Description

This is a remote position.

Job Highlights :

• Contract type : Independent Contractor
• Scheduled :   3pm to 11pm UK Time

Overview :

We are seeking a proactive and detail-oriented eCommerce Operations Coordinator to support our online retail operations across multiple warehouses and vendors. This role involves managing product listings, maintaining accurate inventory records, coordinating logistics, and providing excellent customer service through email and ticket-based communication.

The ideal candidate will be highly organized, comfortable working in fast-paced environments, and have hands-on experience with Shopify or similar eCommerce platforms.

Key Responsibilities :

eCommerce Operations

Inventory Management

Warehouse Coordination

Customer Service

Requirements

Benefits

Independent Contractor Perks :

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_29487_JOB

Requirements

Requirements Proven experience with Shopify or other eCommerce platforms. Must have experience with Amazon Seller Central, Gorgias, Canva, and ChatGPT. Strong attention to detail and accuracy in data entry and documentation. Excellent communication skills, both written and verbal. Experience managing customer service emails or ticket-based systems (e.g., Zendesk, Freshdesk, or similar). Ability to multitask and manage multiple workflows (vendors, warehouses, and orders) efficiently. Competency in using tools such as Excel / Google Sheets, Slack, and WhatsApp for coordination.