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Spanish Bilingual Medical Receptionist

Spanish Bilingual Medical Receptionist

BruntWorkManila, 00, ph
15 hours ago
Job type
  • Quick Apply
Job description

Job Description

This is a remote position.

Schedule :

  • Full-time (40 hours per week) 8am to 5pm with 1hr unpaid break  PST

Client Overview :

Join a progressive medical practice at the forefront of patient care innovation. This dynamic healthcare provider combines in-house expertise with cutting-edge virtual solutions to deliver exceptional service. With a commitment to diversity and multilingual support, they’re expanding their reach to better serve a growing patient base. Be part of a team that values efficiency, compassion, and technological advancement in healthcare.

Job Description :

As a Medical Receptionist, you’ll be the vital link between patients and our client’s medical team.  You’ll manage a high volume of patient inquiries, schedule appointments, and navigate state-of-the-art EMR software. This role offers the unique opportunity to work remotely while making a tangible difference in patient care. You’ll collaborate with a distributed team, adapting to evolving healthcare protocols and contributing to improved patient satisfaction. If you’re passionate about healthcare, customer service, and working in a dynamic, tech-forward environment, this position offers exciting growth potential.

Responsibilities :

  • Answer and manage incoming patient calls with professionalism and empathy
  • Utilize medical knowledge to address patient questions and concerns effectively
  • Navigate eClinicalWorks EMR software for accurate data entry and retrieval
  • Provide seamless support in English
  • Collaborate with in-house staff and virtual team members via Microsoft Teams
  • Manage appointment scheduling and patient information updates
  • Ensure strict adherence to patient confidentiality and HIPAA regulations
  • Contribute to improving overall patient experience and operational efficiency
  • Requirements

  • Fluency in Spanish and English language (written and verbal)
  • Previous experience in medical reception or healthcare customer service
  • Solid understanding of medical terminology and basic healthcare processes
  • Exceptional communication and customer service skills
  • Proficiency with computers and ability to quickly adapt to new software
  • Strong attention to detail and multitasking abilities
  • Availability to work during Pacific Standard Time (PST) business hours
  • Commitment to maintaining patient confidentiality and following HIPAA guidelines
  • Ability to work independently while collaborating effectively with a remote team
  • Reliable internet connection and quiet work environment for remote operations
  • Benefits

    Independent Contractor Perks :

  • HMO coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job
  • Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.

    ZR_27228_JOB

    Requirements

    Fluency in English (written and verbal) Previous experience in medical reception or healthcare customer service Solid understanding of medical terminology and basic healthcare processes Exceptional communication and customer service skills Proficiency with computers and ability to quickly adapt to new software Strong attention to detail and multitasking abilities Availability to work during Pacific Standard Time (PST) business hours Commitment to maintaining patient confidentiality and following HIPAA guidelines Ability to work independently while collaborating effectively with a remote team Reliable internet connection and quiet work environment for remote operations

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    Receptionist • Manila, 00, ph

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