Job Description
This is a remote position.
Work Schedule : Monday to Friday 8 : 00am to 5 : 00pm Sydney Time with 1 hour unpaid break.
Overview
Join a high-end construction company in Melbourne that specializes in premium residential and commercial projects where quality is truly non-negotiable. You’ll be the operational backbone supporting a growing business that works with architects, designers, and discerning clients on sophisticated builds. This role offers the opportunity to streamline complex construction operations while working with cutting-edge tools and systems. You’ll have direct impact on business efficiency and growth while being mentored by experienced professionals who will help you develop specialized construction industry expertise.
Responsibilities :
- Match all supplier invoices to correct jobs within 24 hours of receipt
- Generate client invoices within 24 hours of job completion using Xero accounting software
- Maintain accurate job costing with proper allocation of materials, labor, and overhead costs
- Process payments and follow up on overdue accounts (most invoices are due on receipt with 50% deposits)
- Organize and maintain complete job documentation including contracts, variations, timesheets, compliance records, permits, and licensing
- Schedule jobs in advance considering workload balance, travel times, and resource availability
- Conduct job audits to ensure all costs, variations, and allowances are properly recorded
- Respond to all client communications within 4 hours during business hours
- Draft client emails for approval before sending (owner prefers to review most communications)
- Coordinate with architects, designers, and subcontractors to maintain project timelines
- Provide proactive project updates to clients rather than reactive responses
- Document and standardize all operational procedures into actionable SOPs
- Maintain digital filing systems for easy access to project documentation
- Support estimating coordination with existing subcontracted estimators
- Ensure compliance documentation is maintained for all projects
Scope :
Full-time virtual assistant role supporting all operational and financial aspectsPrimary focus on finance / bookkeeping operations (40% of role)Operations and compliance management (30% of role)Client communications and project coordination (20% of role)System documentation and process improvement (10% of role)Goal to reduce owner involvement in day-to-day operations by 70%Support for 8-12 week implementation timeline with ongoing mentorshipPotential for role expansion to include dedicated estimator support in futureIntegration with existing subcontracted estimating services initiallyAccess to AI and automation tools to enhance productivityRegular performance reviews against specific KPIs (zero invoice errors, 100% SLA compliance, client satisfaction >90%)
Requirements
Strong experience with Xero accounting software (essential)Construction industry experience preferred, particularly with high-end residential / commercial projectsExcellent written communication skills for client correspondenceStrong organizational skills and attention to detail for job costing accuracyAbility to work independently while following established proceduresExperience with project management and schedulingUnderstanding of construction terminology, permits, and compliance requirementsProficiency with digital tools and willingness to learn new systems (Trello, Komodo screen recording)Australian business hours availability (Melbourne time zone)Experience with invoice processing and accounts receivable managementIndependent Contractor Perks
HMO Coverage for eligible locationsPermanent work from homeImmediate hiringZR_28171_JOB
Requirements
Advanced proficiency in QuickBooks Online HR experience with an AU-based client / company Strong understanding of Australian bookkeeping practices, including BAS Excellent communication and documentation skills Detail-oriented, self-managed, and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR_24527_JOB