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Certification & Assessment Proctor

Certification & Assessment Proctor

Wing AssistantPhilippines
1 day ago
Job description

About the Role

We’re seeking a Certification & Assessment Proctor to oversee and administer tool-based exams, graded simulations, and skill certifications within Wing’s training and evaluation programs. This role ensures a fair, consistent, and secure testing environment — upholding the integrity of assessments that determine trainee readiness and qualification for client-facing deployment.

₱28,000 - ₱38,000 a month

Key Responsibilities

  • Administer certification exams, simulations, and tool-based assessments (e.g., HubSpot, Pipedrive, Asana, communication tools).
  • Supervise exam sessions (both remote and on-site) to prevent misconduct, ensure rule adherence, and maintain confidentiality.
  • Validate trainee identities, confirm eligibility, and ensure test environment readiness before each session.
  • Record and report scores, pass / fail outcomes, and performance data accurately within the L&D tracking system.
  • Coordinate with Trainers, QA, and Operations to schedule assessments aligned with training and onboarding timelines.
  • Ensure the security and confidentiality of exam materials, results, and simulation data.
  • Monitor system performance and escalate technical issues affecting testing integrity.
  • Provide structured feedback to L&D leadership regarding exam administration improvements.

Qualifications

  • At least 2 years of experience in training operations, proctoring, or administrative coordination (preferably in an educational, BPO, or testing environment).
  • Strong organizational and time-management skills with keen attention to detail.
  • Excellent communication and professionalism in handling trainees and staff.
  • Basic technical proficiency in LMS platforms, simulation tools, and productivity software.
  • High integrity and reliability, with the ability to enforce compliance and fairness consistently.
  • Willingness to work on-site as needed for exam facilitation or simulation supervision.
  • Preferred Skills

  • Experience administering online certifications or performance-based assessments.
  • Familiarity with assessment security protocols and documentation management.
  • Knowledge of evaluation frameworks or competency-based scoring systems.
  • Department : Learning & Development

    Work Setup : On-site / Hybrid (as required for exam administration)

    Compensation : PHP 28,000–38,000 / month (based on experience and performance)

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