Process returns, exchanges, and refunds in accordance with store policies.
Monitor inventory levels and inform supervisors when stock is running low.
Ensure the store is secure by following all safety and loss prevention procedures.
Assist with unloading shipments and organizing back stock.
Maintain product knowledge to help answer customer questions and suggest relevant products.
Follow store guidelines for merchandise displays and promotional setups.
High school diploma or equivalent (preferred, but not always required).
Previous retail or customer service experience is a plus but not mandatory.
On-the-job training is usually provided.
Skills and Qualities :
Strong customer service skills with a friendly and approachable demeanor.
Ability to multitask and work efficiently in a fast-paced environment.
Good communication skills to interact with customers and team members.
Basic math skills for handling transactions and making change.
Attention to detail and a proactive attitude.
Ability to lift and move merchandise, sometimes requiring heavy lifting (depending on the store).
Reliability and punctuality.
Flexibility to work evenings, weekends, and holidays as needed.
Physical Requirements :
Standing for long periods of time.
Occasional lifting (up to 50 lbs or as required by the store).
Ability to bend, stoop, and reach.
Additional Preferences (Optional) :
Familiarity with point-of-sale (POS) systems.
Experience with inventory management or stock replenishment.
Ability to speak multiple languages (in some customer-focused settings).
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Store Manager • Davao del Sur, Philippines
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