Customer Success Representative

Job Description

This is a remote position.

Company Overview

At Insight Therapy Solutions, we’re on a mission to make quality mental healthcare accessible to everyone. As a rapidly growing telehealth provider, we connect people with life-changing therapy and support. Now, we’re looking for compassionate and driven Customer Success Representatives who want to grow their career and develop sales skills along the way.

Why Join Us?

• 100% remote – work from home
• Career growth – we’ll train you in healthcare sales skills
• Be part of meaningful work – helping people connect with mental health care
• Supportive, inclusive team environment

The Role

As a Customer Success Representative, you’ll be the first point of contact for clients seeking therapy. Your job is to :

Requirements

What We’re Looking For

Benefits

Perks & Benefits

Requirements

Strong English communication skills (spoken and written) 1–2 years’ experience in customer service, call center, or BPO work A friendly, patient, and professional approach with clients—even when they are in distress Tech-savvy and comfortable learning new tools (Google Workspace, CRM / EHR systems, etc.) Reliable, self-motivated, and able to work independently in a remote setting Sales experience is not required—we’ll train you!