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Country Head

Country Head

TyconPayManila, Metro Manila, Philippines
9 hours ago
Job description

Country Head – Philippines (MSME Payments & Wallet Partnerships)

Location : Metro Manila (Hybrid)

Company : Tyconpay

About the Role

Tyconpay is expanding rapidly in the Philippines and we are looking for a strong industry leader who has hands‑on experience working with GCash, Maya Business, and GrabPay —particularly in MSME onboarding, aggregator models, merchant activation, and commercial negotiations.

This role is NOT a regulatory or compliance‑heavy position.

This role is focused on execution, partnerships, negotiations, and building merchant pipelines fast.

Key Responsibilities

  • MSME & Aggregator Onboarding

Lead the end‑to‑end onboarding of MSME merchants under GCash, Maya Business, GrabPay, and other local APMs.

  • Build merchant funnels for retail, food, logistics, e‑commerce, freelancers, and service providers .
  • Handle documentation, KYB coordination, activation, and pipeline management .
  • Work closely with wallet business teams to secure favorable onboarding priority for Tyconpay merchants.
  • E‑Wallet & PSP Partnership Management (GCash / Maya / GrabPay)

    • Represent Tyconpay in all commercial discussions with wallet partners .

  • Negotiate MDR rates, settlement terms (T+0), incentive structures, and aggregator BIN setups .
  • Secure direct merchant MID access , test accounts, and dedicated support channels for escalations.
  • Establish fast‑track escalation paths for merchant support and risk / CB handling.
  • Commercial Negotiations

    • Negotiate commercial structures such as :

  • MDR for MSMEs
  • Aggregator splits
  • T+0 / T+1 settlements
  • Float arrangements
  • Joint promotional funding
  • Benchmark commercial rates across competing providers and secure the best market pricing .
  • QRPH Deployment & Merchant Enablement

    • Expand QRPH availability for Tyconpay merchants using partner banks.

  • Work with banks offering zero‑cost or low‑cost QRPH issuance (UnionBank, RCBC, Landbank, etc.).
  • Develop QR acceptance strategy for offline merchants, kiosks, micro‑enterprises, and franchises .
  • Coordinate QR testing, merchant onboarding, and activation pipelines.
  • Relationship Leverage & Escalation Handling

    • Maintain strong, active relationships with wallet business teams (e.g., GCash Business Ops, Maya Enterprise, GrabPay Merchant Success).

  • In emergency scenarios (fund holds, MID freezes, disputes), activate direct manager or director‑level escalation channels .
  • Ensure Tyconpay merchants receive priority support , rapid turnaround, and continuous processing.

    • Qualifications

  • Minimum 2+ years experience in fintech, payments, or PSP / MSME merchant servicing .
  • Prior or current work experience with GCash Business, Maya Business, GrabPay , or a major PSP is highly preferred.
  • Strong commercial negotiation skills and understanding of pricing models for MSMEs & aggregators.
  • Experience handling QRPH deployment, merchant onboarding, and payout / settlement operations .
  • Strong pipeline‑building ability with MSMEs and small merchants.
  • Excellent communication and relationship‑building skills with internal teams and wallet partners.

    • What We Offer

  • Highly competitive compensation package.
  • Direct leadership of Tyconpay’s Philippines MSME and aggregator ecosystem.
  • Opportunity to scale a high‑growth fintech platform in one of Southeast Asia’s fastest‑growing payments markets.
  • Work with an international team handling global merchant operations.

    • How to Apply

    Interested applicants may send their updated resume and cover letter via LinkedIn or email to with the subject line : “Application – Country Head (Philippines MSME / E‑Wallet Partnerships)”

    Seniority level

  • Director

    • Employment type

  • Full‑time

    • Job function

  • Business Development and Sales

    • Referrals increase your chances of interviewing at TyconPay by 2x

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    Head • Manila, Metro Manila, Philippines

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