Interpreter Manager / Compliance Officer

Job Description

This is a remote position.

Schedule :   Monday to Friday, 8 : 00 AM – 5 : 00 PM (US Eastern Time, Delaware)

Total Weekly Hours :  40 hours

Our client is seeking an Interpreter Manager / Compliance Officer to lead high-volume interpreter recruitment, ensure regulatory compliance, and oversee fast-paced interpretation projects. In this role, you will supervise a small remote team, coordinate urgent assignments, and build strong relationships with interpreters. This position is ideal for a proactive leader who thrives under pressure, demonstrates exceptional organizational skills, and is committed to driving operational excellence in the language services industry.

Responsibilities

Lead interpreter recruitment and onboarding to meet monthly activation targets

Manage and maintain an active interpreter database, ensuring high retention rates

Coordinate project assignments, including urgent requests with rapid turnaround times

Confirm interpreter availability, connectivity, and assignment attendance

Supervise and mentor remote assistants, schedulers, and interns

Develop training programs and foster a collaborative, high-performing team environment

Oversee compliance by monitoring interpreter time logs and required documentation

Drive process improvements and implement new technologies for efficiency

Execute cold-calling campaigns and support interpreter engagement initiatives

Report on project status, team performance, and interpreter satisfaction

Requirements

3–5 years of project management experience (language services industry preferred)

Proven experience managing large-scale recruitment or vendor networks

Strong leadership skills with experience supervising remote teams

Ability to perform under pressure and meet tight deadlines

Proficiency with platforms such as Boostlingo, WhatsApp Business, and AI tools

Advanced skills in Excel / Google Sheets and database management

Excellent communication, organizational, and problem-solving skills

Results-driven mindset with strong adaptability and cultural awareness

Preferred Qualifications

Project Management certification (PMP, Agile, etc.)

Multilingual proficiency

Prior experience in interpretation, translation, or vendor management

Familiarity with remote collaboration tools

Strong data analysis and reporting expertise

Independent Contractor Perks

HMO coverage available for eligible locations

Permanent work-from-home arrangement

Immediate hiring

ZR_27449_JOB

Requirements

3–5 years of project management experience (language services industry preferred) Proven experience managing large-scale recruitment or vendor networks Strong leadership skills with experience supervising remote teams Ability to perform under pressure and meet tight deadlines Proficiency with platforms such as Boostlingo, WhatsApp Business, and AI tools Advanced skills in Excel / Google Sheets and database management Excellent communication, organizational, and problem-solving skills Results-driven mindset with strong adaptability and cultural awareness Project Management certification (PMP, Agile, etc.) Multilingual proficiency Prior experience in interpretation, translation, or vendor management Familiarity with remote collaboration tools Strong data analysis and reporting expertise