Technical Support Specialist - Web and Systems

Job Description

This is a remote position.

Responsibilities :

• Design, develop, and maintain responsive, user-friendly websites aligned with business requirements.
• Integrate websites with CRM systems and other third-party software tools for seamless data flow.
• Implement and customize plugins, APIs, and new features as needed.
• Monitor website performance and implement optimizations for speed, security, and SEO.
• Provide ongoing website troubleshooting, bug fixes, and technical support.
• Generate and automate reports from web platforms, databases, and CRM tools.
• Ensure websites are mobile-optimized and cross-browser compatible.
• Maintain proper documentation of web systems, integrations, and updates.
• Collaborate with design, marketing, and operations teams to implement new functionalities.
• Stay updated with industry best practices, tools, and technologies to recommend improvements.
• Assist in managing website hosting, backups, and security protocols.
• Ensure compliance with data privacy, accessibility, and security standards.

Requirements

Benefits

Requirements

Design, develop, and maintain responsive, user-friendly websites aligned with business requirements.