WE’RE HIRING! | SR. US RETIREMENT SERVICES ASSOCIATE
Work Location : 6th Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay City
Work Setup : Onsite
Work Schedule : Shifting Schedule | 2 Days Off
Salary : 50k
Overview :
Join our growing team as a Senior US Retirement Services Associate!
This role is responsible for managing and processing retirement plan transactions, ensuring accuracy, timeliness, and compliance with plan rules and regulations. You’ll also play a key role in handling client inquiries, coordinating with partners, and contributing to process improvement initiatives.
Key Responsibilities :
- Process and manage retirement plan transactions accurately and within established timelines.
- Handle client inquiries and provide timely, professional resolutions.
- Review and validate participant data to ensure compliance with retirement plan rules and company policies.
- Coordinate with internal teams and external partners for issue resolution and account updates.
- Maintain confidentiality and uphold data privacy standards at all times.
- Participate in process improvements and share best practices to enhance overall efficiency.
Qualifications :
Minimum of 2 years of experience in US Retirement Services.Educational requirement : High School or Senior High School graduate (College level or graduate is an advantage).English Proficiency : CEFR B1 level.Strong communication and problem-solving skills.Must be willing to work onsite in Pasay and amenable to shifting schedules.Benefits Offered :
Competitive compensation package with monthly performance incentives.Meal and other allowances.Medical coverage for employees and up to three qualified dependents.Dental coverage for employees.Skills enhancement and training programs for career growth.HMO coverage for up to three dependents, valid until age 80.Be part of a trusted global team that values expertise, growth, and excellence!
Apply now and take the next step in your US Retirement Services career.