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Virtual Operations Agent
KR SOLARPH30+ days ago
Job type
- Quick Apply
Job descriptionEnglish Speaking Closing Shifts & Saturdays (Eastern Standard Time) Quiet Work Environment High Speed Internet 2 Monitors Computer Savvy Customer Service Skills Team Player Communication Skills Reliable Organized Common Sense Able to work in fast paced environment Able to navigate multiple systems Able to multitask Able to download Zoom Training & Development Wellness Resources
Operations Department
Telecommunications & Solar Services
(TV, Internet, Phone, Security & Solar)
- Incoming & Outbound Calls
- Customer Service
- Order Entry
- Quality Assurance
- Fraud Management
- Audits
- Confirmation Calls
- Follow Up Calls
- Upselling & Sales for additional commission opportunities!
- Retention
- Customer Escalations
- Email Communications
Requirements
Benefits
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Virtual • PH
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