Work Setup : Onsite (Cebu)
Shift : GY Shift
Requirements :
- 5 years in BPO
- 2 to 3 years in a TL level role
- Preferrably with experience in Amadeus, Sabre, Galileo tools
- Good commnication Skills
- Travel industry experience is a must
- GDS is a non negotiable tool the rest are preferred
Education Requirements : At least 2 years in College (preferred but not required)
Responsibilities :
Provides strategic direction to area of business for critical business decisionsInitiates and leads standardization, improvement, re-engineering / cost effectiveness initiativesIdentifies and implements revenue generation opportunitiesWorks in diverse challenging environment and offer consultation & define the business requirementsLeads change management efforts and share best practices with team and build diverse talentDelivers high quality standards across the processes and projectsAdheres to Controls and compliance as per company policy and normsDemonstrates analytical capabilities, problem solving, ambiguity management, multi-taskingabilities in-addition to drive results and collaborating & relationship building skills.