Quality Assurance and Control Head

Overview

The Quality Assurance Manager is responsible for the overall quality of operations for the entire company, covering incoming materials, in-process materials and finished goods materials that will be delivered to clients. He / she must be independent of the other process managers to ensure unbiased and credible findings that is intended to check, correct and punish non-compliance if necessary to meet the commitment of the company to total quality management. He / she supervises the Incoming and Data Bank QA Associate and the In-Process and Outgoing QA Inspector. He / she reports directly to the General Manager and President.

Responsibilities

• Monitoring the production processes from pre-press to post-press doing periodic Quality Control checks.
• Implementing improvements to the production processes that lead to overall increases in production, service and product quality.
• Monitor, report and document all ongoing production processes issues and discuss with Management to find solutions.
• Ensure compliance to the Quality Management manual process and requirements.
• Assess every stage of production and recommend process improvements necessary. Investigate causes of quality problems.
• Ensure proper and complete documentation of all non-compliance as well as best practices.

Qualifications

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