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Product Management Director

ibexMandaluyong, Metro Manila, Philippines

30+ days ago

Job description

ibex Mandaluyong, National Capital Region, Philippines

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ibex Mandaluyong, National Capital Region, Philippines

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The ibex engineering team builds and launches innovative customer care products and solutions that leverage cutting-edge generative AI technology. We are seeking experienced and visionary Product Managers to lead these initiatives.

Responsibilities

About the Role

As a Director Product Management, You'll Shape The Future Of Our Products Through Strategic Thinking And Execution Excellence To Shape The Future Of Customer Engagement, Automation, And Enhanced Operational Efficiencies

Define product vision, strategy, and roadmap based on market research and customer insights
Analyze market trends, competition, and customer feedback to identify opportunities
Lead product ensuring quality, usability, and customer delight at every stage
Define detailed product requirements and user stories and establish success metrics. Prioritize backlog based on business value and customer impact
Use experimentation and data-driven decision-making to continuously improve product performance and user experience
Collaborate cross-functionally with engineering, design, data science, sales, and marketing teams to bring innovative ideas to life

Qualifications

What we are looking for

8+ years of product management experience, with proven experience working on AI / ML-powered products

Demonstrated success in launching new products and redesigning existing ones

Exceptional communication and leadership skills

Experience with writing vision documents (like PR / FAQs), stakeholder management, agile methodologies, backlog management, and prioritization frameworks.

Familiarity with agile development methodologies and rapid iteration cycles

Bachelor's degree in business, Computer Science, or related field (or equivalent experience)

Preferred Skills

Background in customer-facing roles or experience engaging directly with clients to gather insights

Proven experience in delivering AI / ML solutions integrated with cloud-native services

Familiarity with Conversational AI, Agentic AI, Intelligent Automation systems or understanding of AI frameworks would be a plus

Why Join Us?

Opportunity to lead AI-driven products in a fast-growing company

Collaborative environment where innovation and creativity are encouraged

Flexible work arrangements and a supportive company culture.

Seniority level

Director

Employment type

Full-time

Job function

Product Management and Marketing

Industries

Outsourcing / Offshoring

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