Team Leader - Healthcare Account

Qualifications

Bachelor’s degree (preferably in Nursing, Healthcare Administration, or related field).

Minimum 1–2 years of experience in a Team Leader Position in BPO setting.

Prior experience in a healthcare account is highly preferred.

Strong understanding of healthcare terminology, insurance processes, and compliance standards.

Excellent communication, interpersonal, and conflict-resolution skills.

Proficient in MS Office and CRM tools.

Ability to work under pressure and manage multiple priorities.

Preferably near QC.

What We Offer

Competitive salary and performance-based incentives

Day 1 HMO

Health and wellness benefits

Career development and training programs