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English Language Specialist Customer Service Representative
Swak BPO CorpAngeles City, Pampanga, Philippines30+ days ago
Job type
- Quick Apply
Job descriptionProven experience in customer service or any related role Excellent verbal and written communication skills in English, with a neutral or American accent Bachelor's degree in English, Mass Communication, or any related field; or prior experience teaching English preferred Strong active listening skills, empathy, and problem-solving abilities Ability to work well in a fast-paced, team-oriented environment Opportunity to work with international teams and companies Opportunity in promotions and salary increases A company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional cost Free meals prepared and provided by the company to promote a healthy lifestyle Free shuttle services provided around Angeles City and nearby areas A recreational facility that provides comfort and entertainment for employees to unwind This is going to be an on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga.
Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we are seeking to hire an English Communication Associate Customer Service Representative to join our growing company.
Job Responsibilities :
- Provide outstanding customer service through various communication channels
- Communicate effectively with clients using clear, professional, and engaging language
- Assist in resolving customer inquiries and concerns promptly and efficiently
- Support team members in enhancing customer experience through improved communication techniques
- Promote a positive brand image in every interaction
Job Requirements :
Why work with Swak BPO Corp.?
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Customer Service Representative • Angeles City, Pampanga, Philippines
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