Technical Writer (AU Offshoring, Hybrid)

Schedule : Monday – Friday (07 : 00 AM - 04 : 00 PM PHT)

What are we looking for?

Skills Required :

• Bachelor's and / or Master’s degree in English literature, Mass Communication, or relevant field preferred.
• Minimum 5+ years of experience in technical writing.
• Create and maintain a central knowledge database, including updates, organization, translation requests, announcements, and known issues.
• Support the creation and management of training materials for product verticals.
• Respond to feedback on the knowledge database and training materials from clients or third parties.
• Audit knowledge database and training materials to ensure current and accurate information.
• Experience with document repositories such as SharePoint or Sprinto is a plus.
• Experience creating processes for ISO audits is advantageous.
• Audit experience in ISO 27001, ISO9001, and SOC2 (preferred but not required).
• Proven ability to document business operations to ensure compliance with management system standards.
• Demonstrate thorough technical knowledge to accurately interpret and document organizational language.
• Ability to adapt to changes in business, industry, and management practices, and develop assessment styles accordingly.
• Excellent communication, organizational, and presentation skills, with a strong sense of energy, passion, and commitment.
• Certified training in project management, technical documentation, business documentation, and certification frameworks is a plus.

What will you do?

Join the awesome team and enjoy these benefits & perks :

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

We're a leading provider of offshore talent for organizations worldwide and one of the fastest-growing offshoring companies in the world. With over a decade of experience, we specialize in premium resourcing and productivity solutions. in the world. Founded by our Australian CEO, we help companies across industries overcome resourcing challenges with innovative strategies.

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Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes