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CRM Process Consultants (Non-Executive and Executive)

CRM Process Consultants (Non-Executive and Executive)

AccenturePateros, Metro Manila, Philippines
7 days ago
Job description

Discover an Exciting Career with Accenture

If you’re excited by the idea of helping organizations use Salesforce and AI to create smarter, more connected experiences for their customers - this is where you belong.

At Accenture Strategy & Consulting’s Global Network SONG , we work at the intersection of design, technology, and strategy. Our Salesforce team helps global clients transform how they sell, serve, and engage by blending data, automation, and intelligence across every touchpoint.

Areas of Work : Salesforce Consulting / Functional Transformation / AI Enablement

Level : 11 | Location : Philippines | Experience : 2 - 5 Years

What You’ll Do

  • Partner with clients to translate business challenges into practical Salesforce plus AI solutions.
  • Participate in workshops, gather requirements, and design customer journeys that leverage data and automation.
  • Work with delivery teams to configure, test, and roll out multi-cloud solutions across Service, Sales, Marketing, and Experience Cloud.
  • Present demos, insights, and recommendations that bring the story of Salesforce plus AI to life.
  • Support pre‑sales conversations, build proposals, and help estimate delivery effort.
  • Contribute to internal accelerators, best‑practice toolkits, and thought‑leadership pieces.

Areas of Work : Salesforce Consulting / Transformation / AI Solution Design

Level : 9 | Location : Philippines | Experience : 5 – 9 Years

What You’ll Do

  • Lead discovery and design sessions to define the roadmap for multi‑cloud Plus AI solutions.
  • Translate customer experience goals into Salesforce capabilities that span Sales, Service, Experience, Marketing, Data Cloud or Industry cloud.
  • Design predictive and generative AI use cases - from personalized engagement to service automation.
  • Oversee implementation teams and ensure alignment between business design and technical delivery.
  • Support go‑to‑market efforts through client presentations, RFP responses, and demos.
  • Coach Analysts and Associates to develop their consulting and AI skills.
  • Areas of Work : Salesforce Transformation Leader / AI Strategy Advisor

    Level : 7 | Location : Philippines | Experience : 9-13 Years

    What You’ll Do

  • Define and lead large Salesforce multi‑cloud Plus AI programs - from strategy and design to execution.
  • Advise executive stakeholders on digital vision, operating model, and measurable business impact.
  • Champion AI innovation – bringing AI, Data Cloud and automation accelerators into every engagement.
  • Govern global delivery programs across multiple markets.
  • Lead business development and thought‑leadership efforts for Salesforce Plus AI in Accenture.
  • Mentor future leaders and shape a high‑performing consulting culture.
  • #J-18808-Ljbffr

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    Executive Executive • Pateros, Metro Manila, Philippines

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