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Process Excellence Lead (Finance) (Six Sigma) | Hybrid Setup

Process Excellence Lead (Finance) (Six Sigma) | Hybrid Setup

HRTXPasig City, Metro Manila, Philippines
30+ days ago
Job description

Qualifications :

  • At least 5 years of progressive experience in process improvement and performance measurement initiatives
  • Strong background in shared services or BPO environments working with multinational teams.
  • Lean Six Sigma Green Belt certified; project management or data science certifications are a strong advantage.
  • Excellent consulting and influencing skills, with the ability to lead initiatives without direct authority.
  • Proficient in MS Office (Word, Excel, PowerPoint, Visio); knowledge of Excel Macros / VBA is a plus.
  • Excellent attention to detail and ability to simplify complex processes.
  • Strong interpersonal, organizational, project management, and presentation skills.
  • Bachelor's degree required (Business, Finance, or related fields preferred).
  • Handle inventory and cost accounting activities, including reporting and financial analysis in a SOX-compliant environment.
  • Utilize U.S. GAAP standards and collaborate with cross-functional teams on cost-related metrics.
  • Perform complex financial analyses and contribute to monthly close and reporting cycles.
  • Proficiency with ERP systems (QAD or similar preferred).
  • Must be open to working shifts aligned with global teams.

Responsibilities :

  • Lead business process reviews and provide actionable recommendations to reduce costs, improve productivity, and enhance service quality.
  • Analyze improvement opportunities logged in internal trackers and oversee end-to-end continuous improvement projects.
  • Collaborate with cross-functional teams across departments to implement productivity and service quality initiatives.
  • Develop and deliver training programs aligned with Lean Sigma, project management, and service excellence principles.
  • Act as a coach and mentor for teams and individuals to foster a continuous improvement mindset within GBS.
  • Address operational challenges, conduct root cause analysis, and provide long-term solutions.
  • Support service delivery leaders in enhancing stakeholder engagement and improving customer satisfaction metrics.
  • Coordinate KPI reporting, action plan monitoring, and progress tracking from Operational Council initiatives.
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    Excellence Six Sigma • Pasig City, Metro Manila, Philippines

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