Product Management Department Head | Cebuana Lhuillier Bank

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The Head of Product Management for bank LOANS is responsible for leading the strategic direction, development, and end-to-end management of the bank’s loan products. This covers a range of loan products, including but not limited to business loans, teachers’ salary loans, personal loans, microloans, and corporate lending portfolios.

The role requires a strong understanding of retail and corporate lending, risk management, and credit operations, coupled with proven leadership in driving product growth and innovation.

The Department Head will oversee a team of product managers, officers, and analysts, ensuring the delivery of customer‑centric loan solutions that align with the bank’s business objectives, risk appetite, and regulatory requirements. This role involves close collaboration with Lending, Credit, Operations, IT, and Finance teams to optimize loan performance, enhance customer experience, and achieve the bank’s financial targets.

Key Responsibilities

• Develop and execute the bank’s product strategy for LOANS products to drive growth, profitability, and market penetration.
• Oversee the evaluation, development, and implementation of loans offerings.
• Ensure alignment of loans initiatives with the bank’s overall business strategy and evolving customer needs.
• Establish and maintain strong relationships with key stakeholders, including senior management, regulatory bodies and financial partners.
• Set KPIs focused on loans volume growth, client acquisition and product usage; and optimize performance through data‑driven decisions.
• Conduct in‑depth market research and competitor benchmarking to inform pricing, positioning, and feature enhancements in the retail and business loans space.
• Lead the identification and development of new solutions (e.g., payment services) and loans innovations that enhance customer value and business performance.
• Approve and oversee financial models, business case, and revenue projections for proposed loans products.
• Guide pilot testing for new loans features, ensuring actionable feedback is incorporated into product iterations.
• Oversee the development of training and knowledge materials focused on the loans product.
• Operational and Regulatory Oversight.
• Leadership and Team development.

Qualifications

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Product Management and Information Technology

Industries

Financial Services and Banking

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