Settlements & Customer Care - Administration Officer (004 - 00150)

​​Looking for Filipino (Philippines-based) candidates

Job Role :   Settlements & Customer Care - Administration Officer (004 - 00150)

Work Schedule : 40 hrs / week

Salary : up to 1,600 AUD / Month  (Final offer will be based on the client’s assessment, as well as your experience and background)

Contract Type : Independent Contractor Agreement; Full-Time; Remote

Who We Are :   At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is :

The client is a boutique team of private lending specialists focused on offering more flexible options for both borrowers and investors.

Role Overview :

We are seeking a highly skilled and detail-oriented Settlements & Customer Care Administration Officer to join our dynamic team in the non-bank lending sector. The Settlements & Customer Care Administration Officer will play a crucial role in providing support for smooth and efficient transactions to facilitate seamless settlement processes. They will provide exceptional Customer Service and act as a liaison, provide product / services

information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency once settlement is completed.

Settlements Responsibilities list :

• Provide administrative and operational support to senior settlements officers or managers, assisting in resolving settlement issues.
• Accurately enter transaction details into settlement systems, ensuring data integrity and consistency across platforms.
• Communicate with brokers, clients, and other financial institutions as required, to resolve discrepancies or issues with settlement instructions.
• Ensure that all settlement procedures comply with regulatory requirements and internal policies.

Customer Service Responsibilities list :

Settlements Tasks list :

Post-Settlement

Discharge / Refinance as part of our loan

Customer Service Tasks list :

Requirements

Before applying, please note :   This application includes a video assessment provided by the client. If you’re not comfortable with creating a video assessment, that’s completely okay—feel free to explore other opportunities with us. Additionally, as part of the independent contractor agreement, our clients are not obligated to provide you with equipment, so you will need to use your own. Thank you!