People & Culture Specialist

Job Description

Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that.

As a financial technology and data platform based in the US, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike.

Our impact speaks volumes :

$50 billion in credit activity facilitated

5 million+ rental units in our network

Trusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers

Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. Unlock Tomorrow with Esusu.

Overview

We are seeking a People & Culture Specialist to join our People & Culture Team at Esusu. This individual will own payroll inputs / changes, HR data hygiene, P&C inbox triage, onboarding / offboarding logistics, and light benefits / admin tasks across ADP, Lattice, and Deel.

Top Responsibilities

Prepare and process payroll changes in ADP (new hires, terms, comp updates) and run basic audits & reports.

Maintain accurate employee records across ADP, Lattice, and Deel (plus internal trackers).

Manage P&C inbox : respond / route tickets, track to closure.

Coordinate onboarding and offboarding (systems access, docs, equipment tracking).

Support benefits updates / enrollments and compliance file hygiene (e.g., SOC2 artifacts).

Draft quick communications, schedule HR meetings, and keep task lists current.

Requirements

Must-Haves (screening criteria)

2+ years HR / People Operations or payroll admin experience.

Hands-on ADP experience (inputs / changes, audits, exports).

Proven HR data accuracy + confidentiality; detail-driven and deadline-reliable.

Comfortable in remote, fast-moving environments; clear written / verbal communication skills.

Availability to start immediately and commit full-time for at least 3 months.

Nice-to-Haves

Experience with Lattice, ADP, Deel, and Greenhouse.

Startup / high-growth background; EOR exposure.

Process documentation / SOP creation; reporting in G-sheets.

Success Metrics

Payroll inputs : Submitted accurately and on time for each cycle.

Data hygiene : Employee records reconciled against source systems each cycle; discrepancies flagged and fixed.

P&C inbox : Triaged daily; common issues resolved, complex ones routed same day.

Lifecycle admin : Onboard / offboard processing with required artifacts stored.

Documentation : Keep living checklist / SOPs current for handoff.

Benefits

• Great Place to Work-Certified Company
• Premium HMO
• Holistic employee experience
• Rewards and incentives
• Monthly engagement activities
• Career advancement opportunities
• Paid referral program

Requirements

Must-Haves (screening criteria) 2+ years HR / People Ops or payroll admin experience. Hands-on ADP experience (inputs / changes, audits, exports). Proven HR data accuracy + confidentiality; detail-driven and deadline-reliable. Comfortable in remote, fast-moving environments; clear written communications. Availability to start immediately and commit full-time for 3 months. Nice-to-Haves Experience with Lattice, ADP, Deel, and Greenhouse. Startup / high-growth background; EOR exposure. Process docs / SOP creation; reporting in Gsheets. Success Metrics Payroll inputs : Submitted accurately and on time for each cycle. Data hygiene : Employee records reconciled against source systems each cycle; discrepancies flagged and fixed. P+C inbox : Triage daily; common issues resolved, complex ones routed same day. Lifecycle admin : Onboard / offboard processing with required artifacts stored. Documentation : Keep living checklist / SOPs current for hand off. Logistics & Compliance Contract : W-2 via agency or EOR Background check + confidentiality agreement required. Esusu provides system access; contractors use secure devices.