Chief Information Officer (CIO)

About Our Client

A rapidly expanding multi-brand group in retail, medical, hospitality, and wholesale, committed to leveraging advanced technology and AI to drive digital transformation and scalable growth.

Job Description

• Develop and own the 3-year technology strategy for retail, medical, supply chain, F&B, and corporate systems.
• Define enterprise architecture standards and ensure system scalability for 150+ retail doors and new business verticals.
• Design and integrate data architecture connecting ERP, POS, HRIS, CRM, and other core platforms into a unified ecosystem.
• Lead AI and automation initiatives, including AI agents for finance, operations, HR, and customer experience.
• Build secure AI layers and deploy automation tools for forecasting, demand planning, and finance processes.
• Oversee core systems management (LS Central, Business Central, Increff, HRIS, CRM, POS) ensuring stability and governance.
• Manage IT infrastructure and cybersecurity, ensuring 24 / 7 uptime and robust network security.
• Collaborate on data governance and BI, ensuring clean, accurate data and alignment with KPIs and decision-making frameworks.
• Drive digital transformation and process automation across finance, supply chain, retail operations, and HR.
• Support expansion and strategic projects, building scalable IT frameworks for new brands, markets, and acquisitions.

The Successful Applicant

• 10+ years in IT leadership, enterprise architecture, or technology strategy.
• Proven experience with retail systems (LS Central, Business Central, POS), ERP, and forecasting tools.
• Strong background in enterprise architecture, cloud infrastructure, and integration frameworks.
• Hands‑on experience with BI tools, SQL, APIs, and data engineering concepts.
• Deep understanding of AI, LLMs, automation tools, and digital transformation.
• Excellent project leadership and change management skills.

Behavioral Competencies

• Analytical and systems‑thinking mindset.
• High accountability and execution discipline.
• Ability to simplify complex technical issues for business stakeholders.
• Strong leadership across multi‑disciplinary teams.
• Innovative and future‑thinking approach.
• Effective communication and influence across technical and business teams.

What’s on Offer

• Competitive Benefits
• Comprehensive HMO coverage.
• Allowances to support work‑related expenses.
• Opportunity to lead technological advancements in a large retail organization.
• Permanent role with growth potential.

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