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BPO Executive

BPO Executive

ConcentrixManila, Metro Manila, PH
4 days ago
Job description

🌟 We're Hiring : BPO Executive! 🌟

We are on the lookout for a dedicated and customer-focused BPO Executive to join our team in Manila. The ideal candidate will possess strong communication skills, problem-solving abilities, and a passion for delivering exceptional service to our clients.

📍 Location : Manila, Philippines

⏰ Work Mode : Work From Office

💼 Role : BPO Executive

What You'll Do :

🎯 Handle inbound and outbound calls with professionalism and courtesy.

📊 Assist customers with inquiries, complaints, and technical support.

🤝 Provide accurate information regarding products and services.

🔧 Collaborate with team members to enhance customer experience.

📈 Track performance metrics to ensure service quality.

📝 Document customer interactions and feedback accurately.

👥 Participate in training sessions to improve skills and knowledge.

What We’re Looking For :

✅ Excellent verbal and written communication skills.

✅ Previous experience in a BPO or customer service role is preferred.

✅ Ability to multitask and work under pressure.

✅ Strong problem-solving skills with a focus on customer satisfaction.

✅ Proficient in using computer systems and software applications.

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Ready to make an impact? 🚀 Apply now and let’s grow together!

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Bpo • Manila, Metro Manila, PH

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