BPO Specialist

🌟 We're Hiring : BPO Specialist! 🌟

We are seeking a dedicated and detail-oriented BPO Specialist to join our team in Manila. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to thrive in a fast-paced environment.

📍 Location : Manila, Philippines

⏰ Work Mode : Work From Office

💼 Role : BPO Specialist

What You'll Do :

🎯 Provide exceptional customer support via phone, email, and chat.

📊 Manage and resolve customer inquiries efficiently and effectively.

🤝 Collaborate with team members to enhance service delivery.

📝 Document interactions accurately in the CRM system.

🔍 Identify opportunities for process improvements.

📈 Monitor performance metrics to ensure targets are met.

What We’re Looking For :

✅ Proven experience in a BPO or customer service role.

✅ Strong verbal and written communication skills in English.

✅ Ability to work under pressure while maintaining attention to detail.

✅ Proficient computer skills and familiarity with CRM software.

✅ A proactive attitude towards problem-solving and teamwork.

Ready to make an impact? 🚀 Apply now and let’s grow together!