CSR-Quezon City

Client Profile :

An IT BPO firm provides IT services with an emphasis on customer service, social media, strategy, and cutting-edge technologies. They continue to offer innovation services in an effort to upgrade the technological world.

Position : Customer Service Representative

Industry : IT BPO

Location : Quezon City

Salary : Php 20,000- Php 30,000

Schedule : Shifting Schedule

Work Set up : Onsite

Benefits :

✨ Government Mandated benefits

✨ 13 Month Pay

✨ HMO

✨ Health Insurance (HMO) & Life Insurance coverage from day 1 of employment

✨ Expanded maternity leave up to 120 days

✨ Expanded paternity leave up to 30 days

✨ Employee Stock Purchase Plan

✨ Loyalty and Christmas Gift

✨ Inclusion and Diversity Benefits

✨ Night Differential

✨ Allowances

✨ Car and Housing Plan

✨ Company-sponsored trainings, upskilling, and certification

✨ Flexible Working Arrangements

✨ Healthy and Encouraging Work Environment

Job Requirements :

✨ bachelors degree in Business management or any course.

✨ Open for undergraduates

✨ With at least 1 year customer service or BPO experience

✨ Can start ASAP

✨ Willing to work onsite

Job descriptions

✨ In charge for handling customer calls and inquiries regarding with product and services of company.

✨ Responsible for proper documentation of inquires

✨ Realtime response to customer inquiries via email or other channel

✨ Remain professional and positive while engaging with customer

✨ Build a good relationship with customers or clients.

Recruitment Process : (ONLINE / face to face)

✨ initial interview

✨ Final interview

✨ JOB OFFER