eCommerce Consulting Manager

Overview

Join to apply for the eCommerce Consulting Manager role at Accenture in the Philippines .

Find opportunities to solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.

The SONG practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner.

The team is comprised of individuals who have a great understanding of customer services function and span across various industries like CPG, CHT, FS, Utilities and Retail. The team leverages these diversified skills to deliver projects that helps drive quantifiable value to our clients.

We are looking for passionate and driven individuals who will help define Commerce strategies, designing and implementing new commerce models, and help optimize commerce operations as well as existing GTM strategies of our clients. Individuals must have excellent communication skills, knowledge in relevant technologies, creative problem solver and commitment to quality.

Key Responsibilities

• Be a trusted advisor to our clients by possessing in-depth knowledge of business processes and ecommerce platforms & constraints.
• Bring industry best practices and expertise on how SFCC / SAP Commerce Cloud (SAP Hybris Commerce) / Adobe Magento platform features work while working in partnership with the business in defining outcomes as well as to-be processes.
• Work along with multiple teams (business, development & testing) to bridge the gap between business problems and technical solutions.
• Self-start and engage with the business taking the initiative to help identify what the business should be tracking and evaluating. Should think through problems and make actionable recommendations.
• Understand the business language and translate into user stories / requirements which can be understood by the technology team.
• Provide working demos to the business on how all aspects of the solution would work and demonstrate platform functionality to help with any business decisions.
• Bring forward POVs on the latest and best in class commerce strategies that will broaden the client’s approach.
• Develop and build up a team of commerce professionals to be client-centric while being top tier commerce SMEs.

Your experience counts!

What’s in it for you?

About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at .

About Accenture Strategy & Consulting

In Accenture Strategy & Consulting, we work with clients to shape their future. Drawing from years of leading business-driven and tech-enabled transformation at scale. As a recognized leader in driving change and innovation, serving clients in 120+ countries - we’re able to seek out and seize the greatest opportunities for our clients. Working in partnership with over 200 of the world’s leading ecosystem partners, we can re-tool traditional ways of working to enable new enterprise-wide intelligence and adaptability. Start your journey with us and be part of our global network of world-class Strategy and Management Consulting Talent today. To learn more about S&C, visit accenture.com / strategyandconsultingph .

Details

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