Digital Accounts Director

WWC Digital is an award-winning digital transformation and creative agency committed to driving measurable business impact for global brands. We don't just execute campaigns; we architect the future of our clients' digital ecosystems. Our culture is one of bold strategy, meticulous execution, and collaborative spirit . Join us to lead a portfolio of clients who are defining the next era of their industries.

Strategic Client Partner

The Accounts Director is a pivotal senior leadership role responsible for the strategic direction, growth, and overall financial success of a portfolio of our most valued client accounts . You will serve as the primary strategic counsel to senior-level clients, leading a dedicated team to deliver best-in-class, integrated digital solutions that consistently exceed business goals. This role requires a perfect blend of commercial acumen, strategic foresight, and inspirational leadership .

Key Responsibilities

I. Strategic Client Leadership & Partnership

Executive Counsel : Act as the trusted, senior-most partner to C-level and SVP / VP marketing executives, interpreting complex business challenges and translating them into actionable, high-impact digital strategies.

Visionary Strategy : Lead the development of integrated, long-term digital strategies spanning Performance Marketing, SEO, Content Marketing, UX / UI, and Data Analytics .

Quality Assurance : Oversee the strategic quality and integrity of all client deliverables, ensuring every output reflects the agency’s elite standard of creative, technical, and strategic excellence.

II. Commercial Growth & Financial Stewardship

Account Growth : Drive the financial health and expansion of your portfolio, identifying and converting new business opportunities within existing accounts through proactive cross-selling and upselling of agency capabilities.

Financial Accountability : Take ownership of account profitability, diligently managing and negotiating fees, contracts, budgets, resource allocation, and revenue forecasting.

New Business Development : Lead strategic contributions to pitch processes, crafting compelling narratives and presentations that secure new mandates and expand the agency's footprint.

III. Team Leadership & Operational Excellence

Mentorship & Development : Lead, mentor, and inspire a team of Account Managers and Executives, fostering a culture of high performance, accountability, and continuous professional growth.

Cross-Functional Collaboration : Serve as the catalyst for internal teams, ensuring seamless, efficient collaboration between Strategy, Creative, Media, and Technology teams to achieve flawless campaign execution.

Risk Mitigation : Proactively identify and resolve high-level client or project challenges, acting as the final point of escalation with calm, decisive, and solutions-oriented leadership.

Qualifications & Experience

Required :

9+ years of progressive experience in an Account Management / Client Services leadership role within a reputable digital or integrated agency environment.

Proven track record of managing a portfolio of complex, high-revenue client accounts (e.g., 50M+ in annual fees).

Deep and demonstrable expertise across the full spectrum of digital channels (SEO, PPC, Social, Content, Analytics).

Exceptional executive-level communication, negotiation, and presentation skills .

Strong commercial and financial literacy, with hands‑on experience in budget management, contract negotiation, and revenue forecasting.

Bachelor’s degree in Marketing, Business, Communications, or a related field.

Compensation & Benefits

Compensation

Competitive Base Salary : 130,000 to 210,000.00

Performance Bonus : Eligibility for an annual bonus based on portfolio growth and agency-wide performance.

Benefits & Perks

Health & Wellness : Comprehensive medical, dental, and vision insurance plans.

Work / Life Balance : Generous paid time off (PTO) and company-paid holidays.

Professional Development : Annual allowance for conferences, courses, and certifications.

Culture : Flexible hybrid work model, regular team-building events, and a vibrant, creatively driven office environment.

#J-18808-Ljbffr