Job Description
LEADERSHIP DUTIES
- Guide, mentor, and provide leadership and motivation to foster the agency’s standards of excellence servicing clients.
- Independently able to drive smart thinking and sound decisions
- Thoroughly check the work of subordinates and give clear and actionable feedback.
- Actively address concerns raised by the team and concretely create solutions.
- Gives prompt feedback when needed, and can receive feedback gracefully as well
- Present for the team when needed, always has the team's back
PROJECT MANAGEMENT
Ensure the timely and successful implementation of the company’s projects and accountsMonitor project deliverables and timelines, ensuring they are delivered on time, and client is updated accordingly in case of any unavoidable delays.Provide guidance, troubleshoot, and initiate solutions for major project challengesMonitor projects to ensure they stay within budget and help procure necessary budget as needed.CLIENT-SERVICING AND STAKEHOLDER MANAGEMENT
Establish, manage, and maintain healthy business relationships of team with new and existing clients.Identify, understand, and define the client’s objectives and needs, and translate these requirements into a proper brief for internal cascade.Ensure timely and accurate creation of Cost Estimates.Monitor and ensure the welfare and health of accounts.Ensure swift response to internal teams, clients, suppliers, and other stakeholders.KEY ACCOUNT LEADERSHIP
Oversee consultations and executions of creative and digital efforts to ensure they are on strategy, on budget, and on schedule.Monitor and maintain the welfare and health of accounts while driving growth in existing and new business opportunities.Engage clients with an unparalleled understanding of what they need and where they can take their brands and business.Collaborate with internal members as needed to ensure holistic and timely execution of projects.Ensure timely creation of billing and collection processing of Finance and address any concerns that may arise.GENERAL MANAGEMENT
Works closely with internal teams and upper management for the following :Ensure all projects are running smoothly and brand relationships are properly managedMonitor and actively manage the team’s workloadContinuously elevate the standard and quality of service provided to the clientsManage internal team administration, including employee requests, recruitment, and career development planning.Requirements
With at least 8 years of experience in any related field.Ready to take on award-winning breakthroughExcellent planning, organizational, and time management skills.Experience leading and developing top performing teams.Open to work onsite if needed, but otherwise have the flexibility to work from anywhere.Benefits
WORKING IN DIGITAL MADE REFRESHING
A certified Great Place to Work, SVEN makes agency life refreshingly fun, rewarding, and fulfilling.
SPARK PERSONAL BREAKTHROUGHS
Unplug, recharge, and relax with a generous set of paid leaves you can use any way you want from catching up with friends and family gatherings to pursuing your passion or giving back to the community.Take care of yourself physically with comprehensive HMO & life insurance, as well as mentally through our mental health and nutritionist support services.BREAK THROUGH WORKING NORMS
Level up on efficiency through Digital 1st equipment, tools, and systems.Engage, immerse, and connect with people across the agency in our exciting employee programs.Create breakthroughs anywhere and everywhere with our Work-From-Anywhere setup.ACHIEVE CAREER BREAKTHROUGHS
Take charge of your career and unlock your best self through regular appraisals and growth discussions.Grow your skills with internal learning programs and company-sponsored training.Celebrate breakthrough work and performance through our employee recognition programs.Requirements
TIME FOR YOUR NEXT BIG BREAKTHROUGH! Love what you’ve read so far? You might just be the person we’re searching for, if you fit the bill! With at least 3 years of experience in any related field. Open to work onsite if needed, but otherwise have the flexibility to work from anywhere. Ready to take on award-winning breakthroughs.