KDN Delivery Center Leader Advisory

Role Summary

The Delivery Centre Leader will be responsible for managing the overall operations of the organizations delivery hub in the Philippines. This role ensures seamless integration with global strategies while driving delivery excellence, people development, stakeholder engagement, and operational stability. The position also upholds compliance with corporate risk, quality, and governance standards.

Responsibilities :

As Delivery Centre Head :

• Act as the local representative for community engagement initiatives, particularly in HR, recruitment, and employee programs.
• Drive the Centres culture, ensuring alignment with global values and service standards.
• Position the Centre as an employer of choice for professionals in delivery and compliance.
• Lead the local leadership team, governance processes, and decision-making structures.
• Implement employee-focused initiatives including engagement surveys, retention, mentoring, and career development.
• Manage staff welfare budgets and discretionary spending outside of project costs.
• Oversee support functions (HR, IT, Admin, Risk) to maintain scalable operations.
• Represent the Centre locally and foster alignment with regional leadership.
• Operationalize new global processes and ensure adoption within the Philippine hub.
• Lead CSR, Diversity & Inclusion, and employee engagement initiatives locally.

As Head of Delivery :

Focus Areas :

Qualifications :

Work Setup : Shift : Day shift

Setup : Hybrid

Budget : Open

Location : Makati City

By Applying, you give consent to collect, store, and / or process personal and / or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and / or to its clients.